Preferred Communities Caseworker Intern (Unpaid)

The Preferred Communities Caseworker Intern supports vulnerable refugee groups by assisting with case management services including client-facing and administrative duties. The internship provides learning opportunities in refugee resettlement, social services, and caseload management.

Responsibilities

• Support clients with accessing needed benefits and services.
• Assist PC Case Manager with client-facing duties such as attending medical appointments and guidance on public transportation.
• Perform administrative duties including referrals for additional services and file maintenance.
• Develop creative problem-solving and client-facing skills.
• Strengthen caseload management experience via direct client support.

Requirements

• Interns must be based in the U.S.
• Interns must be enrolled in a post-secondary institution or have graduated from a post-secondary institution within the last 2 years.
• Preferred languages (not required): Spanish, Arabic, Ukrainian, Russian, Haitian Creole, French, Dari, Pashto.
• Experience working with vulnerable populations or in case management appreciated.
• Undergraduate or graduate level studies in social sciences, international relations, or a related field.
• Strong desire to support refugees rebuilding their lives in NYC.
• Ability to exercise good judgment and have high attention to detail.
• Demonstrate ability to work effectively in a multicultural environment.
• Effective communication skills in a collaborative team setting.
• Adaptability and willingness to take initiative.
• Competency in Microsoft Office and file management.
• Interest in learning about IRC history, philosophy, global work, and local efforts.
• Willing to adhere to IRC volunteer and workplace policies.

Skills

• Case Management
• Client Services
• Refugee Resettlement
• Social Service
• Multicultural Work Environment
• Microsoft Office Suite
• File Management
• Effective Communication
• Attention to Detail
• Judgment and Decision Making

Languages

English