Operations Officer - Ukraine Country Operations

The Operations Officer will support the Country Manager in business development, relationship management with public partners, donors and IFIs, preparation of materials and briefs, and operational support related to IFC's activities in Ukraine. The role involves coordinating missions, client relations, donor coordination, and outreach to promote IFC's strategy and priorities in the country.

Responsibilities

• Support business development efforts of Country manager and industry and advisory teams in priority areas for IFC in Ukraine.
• Provide input on project development and management to the Country Manager, project leads, and technical teams as needed.
• Assist the different project teams in coordinating missions, including managing relationships with key clients and stakeholders and follow-up after meetings.
• Identify opportunities to strengthen solutions offered to clients by involving other parts of the WBG based on a good understanding of the products of WBG.
• Build and maintain strong relationships with clients, banking and multilateral partners and government officials to further develop investment opportunities in industry sectors with a high developmental impact.
• In consultation with the program managers, conduct engagements with clients, stakeholders, and donors.
• Provide on-ground support in monitoring the progress and impact of projects through regular project monitoring and evaluation of performance.
• Assist in building and maintaining relations with other IFIs, DFIs and donor governments with special focus on joint mobilization of resources.
• Coordinate donor engagement activities, especially with the European Commission, and track follow-up actions.
• Support fundraising pipeline development in coordination with Partnerships and Blended Finance teams.
• Drafting talking points, briefs, and summaries for donor meetings.
• Tracking donor commitments and maintain engagement records, prepare donor engagement reports and knowledge products in close coordination with the DC-based teams.
• Facilitate information sharing among the WBG, development partners, and government counterparts.
• Develop and maintain relationships with appropriate stakeholders (government, private sector, business associations, think-tanks, etc.) and identify business opportunities considering IFC’s strategy, priorities and products.
• Represent and provide visibility for IFC including through organizing/participating in high profile events (seminars and conferences).
• Prepare/coordinate any briefing material for the country; quality control of materials produced.
• Serve as a focal point in the Country Team for overseeing the timely production and delivery of communications materials (incl. Talking Points, presentations and other documentation as contributions to IFC’s external communication, marketing and outreach).

Requirements

• Master’s degree from a reputable university; preferably with major in economics, business or finance.
• At least 7 years of work experience in banking, finance, consulting, or another fast-paced, knowledge-based work environment.
• Experience engaging with government, donor partners and the private sector in Ukraine preferred.
• Advanced Excel and Power-Point skills, solid experience in using AI-enabled tools.
• Strong analytical, critical thinking and problem-solving skills.
• Excellent teamwork skills, with the ability to take initiative and work across organizational boundaries.
• High energy with strong professionalism, maintaining confidentiality and using discretion when required.
• Excellent verbal and written communication skills in English and Ukrainian.
• Ability to thrive under pressure and function effectively in a fast-paced environment with tight deadlines while working on multiple projects.

Skills

• Banking Industry Experience
• Finance Experience
• Consulting Experience
• Government Engagement
• Donor Coordination
• Private Sector Engagement
• Business Development
• Relationship Management
• Operational Support
• Client Relations
• Mission Coordination
• Advanced Microsoft Excel
• Power Point
• AI-enabled Tools Deployment
• Analytical Skills
• Critical Thinking
• Problem Solving
• Verbal Communication
• Written Communication

Languages

English, Ukrainian