Protection Assistant - GBV Caseworker

The Protection Assistant - GBV Caseworker will implement GBV case management activities, providing case management services to GBV survivors and other beneficiaries affected by the crisis in Adigrat. The role involves confidential interventions, referrals, counselling, data management, community engagement, and support to protection teams.

Responsibilities

• Provide case management services through high quality and confidential interventions in line with minimum standards for service provision and DRC’s case management SOPs.
• Conduct referrals to relevant services when needed, while implementing the action plan and ensuring appropriate follow up and case closure when appropriate.
• Provide counselling for all survivors referred to case management service.
• Conduct case management in safe spaces identified in collaboration with survivors.
• File and store GBV data in the gender-based violence information management systems (GBVIMS) in compliance with the information sharing protocol developed at the inter-agency level.
• Provide emotional support group sessions to women and girls at risk of or survivors of gender-based violence in compliance with best-practice and DRC’s guidelines.
• Support in delivering basic GBV trainings to community structures, including sessions on the GBV core concepts and guiding principles and the safe identification and referral of GBV cases.
• Raise gaps in GBV response services and referral protocols to the GBV Officer and Coordinator.
• Ensure regular quality implementation, monitoring and evaluation of Gender-based violence-related projects and interventions.
• Engage with the community and community representatives to understand needs and gaps in Gender-based violence programming.
• Incorporate a survivor-centred approach in all GBV case management activities.
• Ensure strict adherence to confidentiality for all case-related information; protect the identities of survivors in the design and implementation of all activities.
• Carry out any additional protection activities as assigned from the protection manager.
• Ensure the maintenance and regular update of case management database and other relevant trackers.
• Responsible for entering client data on the DRC Case Management IM system or excel forms (as appropriate) in a timely manner.
• Participate in individual supervision sessions on a weekly basis with the Protection manager/protection coordinator, bringing immediate attention to any case of special/emergency needs.
• Participate in internal case conferences/technical review of cases, team meetings, training, and workshops as scheduled by the supervisory and management team.

Requirements

• University degree in social work, social science, law or other relevant field from a recognized institution.
• Minimum of 1 year of experience in protection, preferably with an international humanitarian organization.
• Experience in case management, referral related activities and awareness is desirable.
• Field experience in emergency context is highly desirable.
• Good proficiency in written and spoken English, Amharic and Tigrinya.
• Demonstrated organizational skills and ability to work in complex and difficult circumstances.
• High level of personal initiative, analytical skills and pro-active problem solving.
• Demonstrated people’s management skills.
• Strong interpersonal skills and ability to develop and maintain working relationships across the organization.
• Commitment to learning and implementing organizational policies and procedures.
• Proven ability to prioritize tasks and meet deadlines.
• Cultural sensitivity, and commitment and understanding of the values of DRC.
• Good communication skills.

Skills

• Case Management
• Referral Activities
• GBV Case Management
• Counselling
• Data Management
• Community Engagement
• Protection Services
• Emergency Field Experience
• Organizational Skills
• People Management
• Task Prioritization
• Cultural Sensitivity
• Policy Implementation
• Written Communication
• Spoken Communication
• Analytical Skills
• Problem Solving

Languages

English, Amharic, Tigrinya