Director

The Director ensures effective and efficient administrative services for the Africa Region, providing strategic leadership for the General Management and Coordination Cluster. The role supports implementation of the Regional Strategy and Programme Budget, ensuring governance, internal control, and risk management frameworks are adhered to across the Regional Office and 47 WHO country offices.

Responsibilities

• Provide strategic leadership and direction for the GMC Cluster and its functions.
• Ensure effective delivery and integration of corporate services across the Region.
• Strengthen governance, internal control, risk management and compliance frameworks.
• Advise the Regional Director and senior management on corporate services and operational matters.
• Promote efficiency, continuous improvement and alignment with WHO policies.
• Direct and develop staff and ensure effective management of resources.
• Facilitate coordination between regional and country operations.
• Represent the Organization in administrative and operational matters.
• Ensure follow-up on audit recommendations and compliance requirements.
• Perform other related duties as required.

Requirements

• An advanced-level University degree in Business Administration, Management, Human Resources, Finance, Supply Chain, Project Management, or other discipline related to the functions of the position.
• Certification on business process management re-engineering methodologies; training in WHO's Project Management framework (from the Project Management Centre of Excellence) is desirable.
• At least 15 years of relevant professional experience in managing programmes at international level.
• Experience in programme / project planning, management, and successful delivery of cross functional or interdependent projects, some of which should be at the global or international level.
• Demonstrated experience and success in managing business initiatives, within a corporate environment across different locations and/or across different departments/functions.
• Demonstrated professional experience working with senior-level or executive-level management.
• Demonstrated experience with business process re-engineering using best practice and standard processes.
• Demonstrated experience in vendor negotiations and management.
• Knowledge and 5 years of senior experience of WHO Business Operations in the fields of Programme Management, Human Resources, Finance and/or Supply is an advantage including experience at all 3 levels of WHO.
• Excellent knowledge of English or French with a good working knowledge of the other.
• Very good skills in modern management methods as applied to large complex international administrations.
• Strong sense of leadership and responsibility, with demonstrated capacity for strategic thinking.
• Ability to promote effective human relations in an international environment.
• Ability to negotiate with officials in Member States and other organizations regarding administrative, legal and financial issues.
• Experience in administrative streamlining and change management is desirable.
• Ability to work collaboratively and independently, adapt quickly and be proactive, flexible and resourceful.
• MS Office Suite (Word, Excel, Outlook, PowerPoint, Visio, etc.), MS SharePoint, Workflow systems, MS Project (Professional or Enterprise)

Skills

• Business Process Reengineering
• Project Management
• Programme Planning
• Programme Management
• Cross-functional Project Delivery
• Business Initiative Management
• Vendor Negotiation
• Vendor Management
• WHO Business Operations
• Strategic Thinking
• Leadership in International Administration
• Administrative Streamlining
• Change Management
• Negotiation with Member States
• Human Resources Management
• Finance Management
• Supply Chain Management
• Microsoft Office Suite
• Microsoft SharePoint
• Workflow Systems
• MS Project

Languages

English, French