Agile Product Owner

American Red Cross

Location:
Remote, USA
Category:
Professional Staff
Remote:
Yes
Posted Jun 25, 2026Apply by Jun 29, 2026 (2d left)

The Agile Product Owner is responsible for maximizing the value of business applications and technology solutions delivered by Agile teams within the Scaled Agile Framework (SAFe). This role combines Agile product ownership with subject matter expertise to ensure that technology designs meet the needs of end users within an assigned unit.

Responsibilities

  • Act as the Product Owner on an Agile team, managing the team backlog and ensuring alignment with business priorities
  • Collaborate with stakeholders to gather, define, and prioritize requirements and translate them into actionable user stories
  • Participate in Program Increment (PI) Planning, sprint planning, reviews, and retrospectives
  • Serve as the subject matter expert for specific business application(s) to the business unit, and liaison to the Information Technology Department and external technical teams as necessary
  • Provide escalated user support relating to the utilization of the business application(s)
  • Research, analyze and apply emerging trends to projects and operations
  • Contribute strategic expertise to large-scale initiatives
  • Analyze business and user needs, emerging technologies, and risks in order to make recommendations, develop documentation of requirements and translate requirements into proper system specifications
  • Ensure systems are optimized to support business objectives and processes
  • Lead and participate in efforts related to implementations, releases and systems modifications
  • Ensure high data integrity is maintained and reported
  • Analyze and validate data
  • Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements
  • Execute business application-related processes and transactions as needed
  • Develop and execute test procedures and cases as needed
  • Develop performance metrics to monitor and improve applications and processes
  • Develop project status reports for senior management review
  • Ensure compliance with regulatory regulations, Information Security Regulations, and Internal standard operating procedures
  • Provide training and guidance to other staff
  • Lead and contribute expertise to projects

Requirements

  • Bachelor's degree required
  • Minimum 10 years of related experience or equivalent combination of education and related experience required
  • Effective verbal and written communication skills
  • Ability to apply technical expertise to resolve problems
  • Ability to effectively prioritize and execute tasks efficiently
  • Ability to work on a team
  • Ability to be 24-hour on-call during period of major disaster
  • Travel may be required
  • CSM and CSPO certification preferred
  • Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Certification cannot be substituted)

Skills

  • Agile Product Ownership
  • Scaled Agile Framework
  • CSM Certification
  • CSPO Certification
  • Technical Problem Solving
  • Task Prioritization
  • Business Application Management
  • Technology Solution Delivery
  • Verbal Communication
  • Written Communication
  • On-call Support
  • Team Collaboration

Languages

English