WASH Technical Assistant (Soft)

The WASH Technical Assistant supports the implementation of water, sanitation, and hygiene activities through technical, administrative, and organizational support. The role contributes to problem-solving, resource management, and sharing technical knowledge for effective project execution.

Responsibilities

• Ensure adherence to NRC policies, tools, manuals, and guidelines.
• Assist in implementing the WASH program portfolio according to the action plan.
• Independently implement procedures and activities within own function or core competencies as delegated.
• Organize and execute tasks according to priorities and standards.
• Develop and maintain knowledge in the specialized work area to effectively support the team.
• Take initiative to solve daily problems according to agreed procedures, priorities, and standards.
• Prepare and develop reports as required by management.
• Ensure proper filing of documents.
• Facilitate and supervise community mobilization, behavior change interventions, and distributions of WASH kits.
• Support the establishment, training, and monitoring of local WASH management structures (water point committees, sanitation committees, school hygiene clubs, etc.).
• Contribute to identifying needs and conducting specific assessments such as CAP, WASH’Em, barrier analysis, including their design and implementation.
• Participate in contextual definition of themes, messages, approaches, and design of WASH behavior change tools according to target groups (local authorities, management structures, participating households) on recommended NRC program themes.
• Collect and share weekly evidence sources/means of verification for soft WASH activities (photos, success stories, testimonials, epidemiological data, distribution lists).
• Monitor the procurement process for goods and services for soft WASH activities and provide continuous feedback on quality to the manager.
• Contribute to needs assessment and participant targeting through data collection/supervision (e.g., hygiene practices) to ensure quality and reliability of analysis.

Requirements

• Experience in the technical WASH field, focusing on community mobilization, awareness, and capacity building.
• Experience with an NGO, preferably international, in an emergency humanitarian context including displaced persons sites.
• Willingness and ability to travel and work regularly in the field and in complex and volatile contexts.
• Fluency in French, both written and spoken, and proficiency in Swahili.
• Mastery of local languages in the intervention area.
• Minimum of a university degree (equivalent to BAC+3) in social sciences, local development, public health or health promotion, anthropology, or a similar field.
• In-depth knowledge of the humanitarian context of the assigned territories and health zones.
• Knowledge of standards, notably SPHERE.
• Proven knowledge of behavior change theory and approaches.
• Experience with participatory methodologies working with communities and community mobilization.
• Proven knowledge and experience in community capacity building.
• Good planning and activity monitoring skills.
• Knowledge of qualitative data interpretation and analysis software is desirable.

Skills

• WASH Technical Assistance
• Social Mobilization
• Capacity Building
• Humanitarian Experience
• Displaced Persons Site Management
• Field Work in Complex Contexts
• Language Proficiency in French
• Swahili Language Proficiency
• Local Language Mastery
• Humanitarian Context Knowledge
• SPHERE standards
• Behavior Change Research
• Participatory Methodologies
• Community Capacity Building
• Activity Planning
• Activity Monitoring Systems
• Qualitative Analysis

Languages

French, Swahili