Protection Assistant Uganda Kampala

The Protection Assistant supports the implementation of the Protection from Violence portfolio by assisting in case management, data collection, and coordination with stakeholders. The role involves responding to cases in a safe and timely manner, maintaining case management databases, and supporting emergency response activities in Kampala, Uganda.

Responsibilities

• Adhere to NRC policies, tools, handbooks, and guidelines
• Assist with the implementation of the Protection from Violence portfolio according to plan of action
• Implement procedures and activities within own function or core competency as delegated
• Organize and deliver tasks in line with priorities and standards
• Develop and maintain knowledge of the specialist area of work
• Use initiative in day-to-day problem solving
• Prepare and develop status reports as required by line management
• Ensure proper filing of documents for all cases assisted
• Promote and share ideas for improvement
• Identify and respond to cases in a safe and dignified manner
• Ensure timely referral of cases to other stakeholders
• Support qualitative data collection and assessments
• Carry out regular field and home visits in line with case management processes
• Maintain effective working relationships with stakeholders
• Address cases identified through feedback and referral mechanisms
• Support analysis of Protection from Violence trends
• Assist in identifying and responding to emergency cases
• Support development of concept notes and activities
• Participate in mapping exercises and assessments
• Maintain case management database
• Submit timely reports on activities
• Identify changes and trends related to violence
• Collect and transmit documents and activity reports

Requirements

• University degree in law, social studies, development studies/other relevant field
• Experience from working as a Protection Assistant in a humanitarian/recovery context
• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English
• Excellent interpersonal skills
• Experience with case management (general protection case management preferred, GBV or CP acceptable)
• Experience with psychosocial support, PFA, preferred

Skills

• Protection Case Management
• General Protection Case Management
• GBV Case Management
• Child Protection Case Management
• Psychosocial Support
• Psychological First Aid
• Data Collection
• Stakeholder Coordination
• Emergency Response
• Humanitarian Protection
• Working in volatile contexts
• Case Management Database
• Protection from Violence Programming
• Vocational Qualification
• Interpersonal Skills

Languages

English