Regional Coordination Technical Officer MENA (Internals Only)

The Regional Coordination Technical Officer provides high-level coordination, administrative, and technical support to the MENA Regional Team, supporting regional priorities, meetings, strategic initiatives, internal communication, and reporting processes. The role facilitates collaboration between regional teams and supports operational functions including Health, Access and Safety (HAS).

Responsibilities

• Provide high-level executive and administrative support to the MENA Regional Team, including calendar management, prioritisation of engagements, meeting preparation, documentation, and follow-up on action points.
• Coordinate internal communication, information sharing, and collaboration between the MENA Regional Team, Country Offices, and Head Office to support effective decision-making and implementation.
• Prepare, consolidate, and maintain reports, trackers, briefing materials, presentations, and other management documentation as required.
• Ensure effective information management, document control, and maintenance of relevant filing systems, databases, SharePoint sites, and communication platforms.
• Coordinate logistical and administrative arrangements for regional meetings, workshops, seminars, missions, and other regional events.
• Monitor follow-up on key management actions, deadlines, compliance requirements, and reporting commitments across relevant functions.
• Handle confidential and sensitive information with discretion and professionalism.
• Identify opportunities to improve administrative, coordination, and information management processes within the regional team.
• Compliance and adherence to NRC policies, guidance, and procedures, with specific responsibility for administrative and coordination processes.
• Coordinate MENA management meetings, strategy sessions, governance processes, trainings, and regional workshops, including agenda development, logistical arrangements, documentation, stakeholder communication, and follow-up on agreed actions.
• Provide direct coordination and administrative support to MENA Regional Team senior managers, including management of complex calendars, correspondence, priorities, and follow-up on key leadership actions.
• Maintain regional information management systems and coordination tools, including organisational charts, contact lists, distribution groups, SharePoint pages, communication platforms, planning calendars, and relevant regional trackers, ensuring information remains accurate and up to date.
• Prepare executive briefings, presentations, management summaries, reports, compliance trackers, and other materials for engagement with Country Offices, Head Office, and external stakeholders.
• Support coordination and follow-up of regional operational priorities, including Health, Access and Safety (HAS) planning processes, reporting requirements, training coordination, meetings, and related documentation, in collaboration with the Regional Team, Country Offices, and Head Office.
• Support regional monitoring and follow-up related to key compliance requirements, information-sharing processes, and relevant incident and operational tracking systems, escalating administrative matters as required.
• Plan and facilitate induction programmes for senior staff and regional team members, and provide support to crisis management teams, regional emergency coordination, organisational change processes, and cross-functional projects as delegated by line management.

Requirements

• Minimum 3 years of relevant experience in coordination, executive support, operations, programme support, or organisational management within an international organisation, humanitarian or development agency, diplomatic mission, multilateral institution, NGO, or similar complex operating environment.
• Strong skills in information management, reporting, planning, and the preparation of management documentation and executive briefings.
• Ability to work independently, manage multiple priorities, and exercise sound judgement with limited supervision.
• Relevant academic background in Business Administration, Management, International Relations, Public Administration, or a related field.
• Experience supporting governance processes, operational planning, compliance tracking, information management, and organisational reporting.
• Strong stakeholder management and coordination skills, with the ability to work effectively across geographically dispersed teams and organisational levels.
• Excellent written and verbal communication skills in English.

Skills

• Coordination
• Executive Support
• Operations Management
• Programme Support
• Organizational Management
• Information Management
• Reporting
• Planning
• Management Documentation
• Executive briefings
• Governance Support
• Operational Planning
• Compliance Tracking
• Organisational Reporting
• Stakeholder Management
• Cross-Functional Coordination
• Written Communication
• Verbal Communication

Languages

English