LEADERSHIP & MANAGEMENT FACILITATOR

The Leadership and Management Facilitator is responsible for delivering high-quality leadership and management learning programmes that support individual and organizational performance. The role facilitates learning across all stages of the participant journey, including coaching and reflective practice, and contributes to the design and continuous improvement of learning content and methodologies.

Responsibilities

• Facilitate Leadership and Management learning programmes using the 70:20:10 learning methodology, ensuring effective learning through distance learning, face-to-face workshops, and workplace application
• Support the design, review, and continuous improvement of L&M training content, learning materials, and delivery approaches
• Foster peer learning and knowledge sharing by contributing to communities of practice and integrating lessons learned into programme delivery
• Ensure a confidential, inclusive, and safe learning environment for all participants while appropriately escalating critical institutional insights when necessary
• Guide and coach participants throughout the learning journey, including onboarding, online engagement, workshop facilitation, workplace assignments, and reflective learning activities
• Deliver engaging training sessions, facilitate discussions, group work, and practical exercises, ensuring active participation and achievement of learning objectives
• Provide constructive feedback on assignments and support participants in applying learning to workplace challenges
• Coordinate programme logistics and administrative requirements to ensure a seamless learning experience
• Act as the regional focal point for Leadership and Management learning initiatives, providing guidance on programme standards, policies, and procedures
• Collaborate with regional and global learning teams to update content, share best practices, and contribute to the development of innovative learning solutions

Requirements

• Bachelor’s degree in social sciences (Master’s degree is an advantage)
• Minimum 5 years experience, preferably in management roles; operational leadership experience is highly desirable
• At least 4 years of Learning and Development (L&D) experience as a trainer/facilitator, with management experience preferred
• Programme Management certification is desirable
• Demonstrated expertise in training design and delivery, including learning needs assessment, instructional design, facilitation, and evaluation
• Strong facilitation and communication skills, with the ability to engage and manage diverse groups, including senior leaders
• Proven ability to foster collaborative learning environments, share best practices, and provide and receive constructive feedback

Skills

• Learning Needs Assessment
• Instructional Design
• Training Delivery
• Facilitation
• Leadership Development
• Management Experience
• Operational Leadership
• Programme Management
• Coaching
• Reflective Practice
• Learning Content Design
• Learning Evaluation
• Collaborative Learning
• Feedback Facilitation
• Training Design

Languages

English