Interpreter

Interpreter 1 translates and interprets between a local language and an ICRC official language during meetings with beneficiaries, authorities, and representatives of other organizations. The role facilitates effective communication between healthcare providers and patients, ensuring language barriers are overcome and cultural nuances respected.

Responsibilities

• Provides accurate and effective interpretation services between medical staff, patients, and their families to facilitate clear communication regarding medical conditions, treatments, and procedures.
• Assists in the translation of medical documents, informational materials, and other relevant content to ensure that patients are well-informed about their treatment plans, medications, and follow-up care.
• Serves as a liaison between patients and medical staff, addressing concerns, answering questions, and providing emotional support.
• Demonstrates cultural sensitivity and awareness, considering the diverse backgrounds and experiences of patients and their families.
• Is prepared to respond to emergency situations, providing critical translation support during crises or when rapid communication is essential for patient care.
• Works closely with medical staff, social workers, and other support personnel to ensure effective communication and coordination of care.
• Adheres to strict confidentiality protocols when handling sensitive medical information and personal details of patients.
• Supports hospital management for any other requested tasks.
• Supports data team for the scanning of patients’ files.

Requirements

• University degree.
• Good command (minimum B2 level) of speaking, understanding, writing, and reading Arabic and English.
• One year of professional experience.
• Previous experience as a translator or interpreter in a healthcare or humanitarian setting is preferred.
• Empathy and compassion in dealing with patients and their families.
• Strong communication and interpersonal skills.
• No ICRC experience required.

Skills

• English/Arabic Interpretation
• English Interpretation
• Interpretation in Healthcare Settings
• Humanitarian Interpretation
• Consecutive Interpretation
• Simultaneous Interpretation Systems
• Translation
• Cross-Cultural Communication
• Medical Terminology
• Interpersonal Communication

Languages

Arabic, English