Recepcionista Oficina Madrid

The position involves attending to the public in person or by phone, receiving shipments and donations, managing local and national messaging, and responding to internal management requests. This is a temporary replacement position based in Madrid.

Responsibilities

• Attend to the public via telephone switchboard and in person, directing interlocutors appropriately.
• Manage incoming and outgoing mail, faxes, other documents, and emails: reception, distribution, and sending.
• Provide general information about MSF to interested persons in person, by mail, and/or by phone.
• Manage local and national messaging: preparation and sending.
• Support the unit manager in required logistics tasks.

Requirements

• Previous experience in the same job position or related professional experience.
• Academic training related to the position.
• Fluent command of Spanish and English, both oral and written. Knowledge of French is considered an asset.
• User-level computer skills, especially in Windows environment and common office tools.
• Ability to adapt and be flexible to work in dynamic and multicultural environments.
• Stress management skills and ability to maintain good performance in demanding contexts.
• Analytical skills, problem-solving and decision-making abilities.
• Commitment to the principles and values of Médecins Sans Frontières (MSF).

Skills

• Reception Management
• Shipment Receiving
• Donation Handling
• Telephone Reception
• Local Messaging Management
• National Messaging Management
• Internal Request Handling
• Spanish Language
• English Language
• French Language
• Windows Operating System
• Office Applications
• Stress Management
• Analytical Skills
• Problem Solving
• Decision Making

Languages

Spanish, English