Counsel

The Counsel will work under the Ethics Advice & Early Interventions Department, specifically within the Anti-Harassment and Anti-Discrimination Unit (AHAD), focusing on the anti-discrimination program. The role involves reviewing allegations of discrimination, providing confidential guidance, preparing case-related documents, conducting post-resolution monitoring, maintaining case records, and delivering training and outreach on discrimination issues.

Responsibilities

• Review allegations of discrimination, with a particular focus on racial discrimination, involving WBG staff, assess related information and data, and recommend whether matters should be handled by AHAD, referred to the Investigation unit for formal review, or directed to other EIJ resources such as mediation or peer review services.
• Provide confidential guidance and advice to staff who have experienced or witnessed discrimination, including available options for addressing concerns, and advise managers on how to address, manage, and prevent (racial) discrimination.
• Prepare opinions and other case-related correspondence and sensitive documents, including talking points for interventions, referrals for investigation, cautions to alleged offenders, and related materials for review by the AHAD Coordinator or Manager.
• Conduct post-resolution monitoring following intervention, investigation, or disciplinary action, including seeking feedback from affected staff to ensure there is no recurrence of problematic behavior and to address concerns related to retaliation.
• Maintain and track inquiries and responses in the case management system and related reporting tools to support timely, accurate record keeping.
• Develop and deliver training and outreach to WBG staff on discrimination, with a specific focus on racial discrimination, and related issues, including hosting Growth Spaces on creating an Anti-Discrimination Culture.

Requirements

• Master’s degree or equivalent in law, alternative dispute resolution, or another relevant field, or equivalent experience.
• Five (5) years of substantial professional experience in workplace conflict resolution, investigation, law, or a related area.
• Experience in an international organization is desirable.
• Experience addressing allegations of racism and/or other forms of discrimination through formal or informal mechanisms.
• Knowledge of workplace discrimination prevention frameworks and conflict resolution mechanisms.
• Ability to analyze statistical data, to identify trends and systemic issues and to propose concrete solutions.
• Excellent oral and written communication and presentation skills, including proven ability to draft clear and concise case summaries, case resolution recommendations, communications to parties, and reports.
• Excellent interviewing skills, including active listening, the ability to focus interviews, and the ability to elicit critical information respectfully from individuals who may be distressed.

Skills

• Workplace Conflict Resolution
• Investigation
• Discrimination Prevention Frameworks
• Alternative Dispute Resolution
• Statistical Analysis
• Case Summary Drafting
• Case Resolution Recommendations
• Report Writing
• Oral Presentation
• Interview Techniques
• Effective Listening
• Conflict Resolution Mechanisms
• Anti-Harassment Program
• Anti-Discrimination Program
• Training Delivery
• Outreach on Discrimination
• Workplace Discrimination Analysis

Languages

English