MEAL Officer

The MEAL Officer will coordinate, supervise, and implement monitoring, evaluation, accountability, and learning activities for the STAR RDC project in Beni and other intervention zones. The role involves data collection, analysis, validation, and reporting to evaluate project performance and service quality for survivors of gender-based violence.

Responsibilities

• Manage the MEAL system and processes for the STAR RDC project in Beni and other intervention zones in Ituri in line with country and global MEAL strategies throughout the project cycle.
• Collaborate with MEAL and program staff to ensure data collection, compilation, quality control and completeness according to IRC and donor standards.
• Document and share learnings, evidence and data from previous projects to inform project proposal design.
• Implement MEAL plans, review data collection tools (GBVIMS, DHIS2), promote online tools (CommCare and Kobo), monitor data management processes, quality controls and audits, and update data visualization.
• Conduct regular analysis of monitoring data and work closely with program sector leads to facilitate real-time program adaptation decision-making.
• Produce quality reports and update dashboards with key results to promote learning and decision-making, sharing results in project cycle management and team meetings.
• Identify, document and share client feedback to improve services and outcomes.
• Support deployment of surveys and assessments including baseline and endline surveys, satisfaction surveys, post distribution monitoring, and commissioning external evaluations in coordination with program colleagues and partners.
• Support use of technology (CommCare, Kobo, PowerBI) using standard tools and processes for mobile data collection and online dashboard visualization to improve data collection speed, quality and presentation.
• Adhere to and participate in IRC efforts to meet internal and external accountability commitments through reliable client feedback and response mechanisms.
• Promote standards and best practices for quality data collection, analysis and reporting.
• Ensure accountability to clients, partners and donors.
• Promote access to and use of data for shared learning, informed decision-making and program adaptation.
• Supervise partner data collection agents and field enumerators during assessments as needed.
• Collaborate internally with medical, psychosocial, legal supervisors, reintegration officers, database staff, partnership managers, and HR; externally with clients, partner organizations, and local and national government.
• Promote growth and development of IRC and partner staff by providing technical training and learning resources.
• Participate in recruitment and onboarding of consultants and field enumerators.
• Ensure compliance with project communication plans and donor visibility policies on communication materials and digital content.
• Ensure strict adherence to financial procedures and donor requirements, including logistics chain management.
• Proactively ensure compliance with logistics and supply chain processes.

Requirements

• A university degree preferably in Statistics, Public Health, Demography or related fields.
• A minimum of 2 to 3 years of professional experience in a MEAL field.
• Technical knowledge of MEAL approaches and techniques in GBV projects including results monitoring, theories of change, logical frameworks, data collection, data analysis, and client feedback mechanisms.
• Experience in quantitative data collection, data entry, analysis, and report writing.
• Knowledge of data quality assessment (DQA) procedures.
• Knowledge of GBV guiding principles.
• Basic knowledge of data systems such as GBVIMS, DHIS2 and experience with mobile data collection software like Kobo, CommCare, ODK Collect.
• Knowledge of Tableau, PowerBI or GIS software is an asset.
• Good computer skills including MS Office, especially Excel and Word, with report writing experience.
• Autonomous and proactive attitude with good organizational, planning, and analytical skills, including multitasking and attention to detail.
• Flexibility and ability to work under pressure in changing work environments.
• Strong analytical, systematic thinking and problem-solving skills.
• Strong understanding of accountability and ability to implement client feedback systems.
• Proven ability to work in multidisciplinary teams and manage pressure in emergency contexts.
• Facilitation and oral and written communication skills.
• Knowledge of intervention zones and availability for frequent field travel to sometimes remote or security-sensitive areas.
• Fluency in French (oral and written) is essential; knowledge of Swahili or a local language of the intervention provinces is an asset.
• Commitment to IRC policies including client safeguarding and principles of diversity, equality and inclusion.

Skills

• MEAL Approaches
• Results Monitoring
• Theories of Change
• Logical Frameworks
• Data Collection
• Data Analysis
• Client Feedback Systems
• Quantitative Data Collection
• Data Entry
• Report Writing
• Data Quality Assurance
• GBV Guiding Principles
• GBVIMS
• DHIS2 Knowledge
• Mobile Data Collection
• Kobo
• CommCare
• ODK
• Tableau
• Power BI
• GIS Software
• Microsoft Office Suite
• Excel
• Word
• Accountability Systems
• Multidisciplinary Team Collaboration
• Facilitation Skills
• Oral Communication
• Written Communication
• Field Data Collection
• Client Safeguarding
• Diversity and Inclusion

Languages

French, Swahili