Knowledge Management & Learning (KML) Consultant

The Knowledge Management & Learning (KML) Consultant will build the capacity of IRC Kenya staff to integrate evidence-informed learning and impact documentation into programming and develop high-quality knowledge management and learning products. The consultant will design and facilitate write shops, support learning question development, conduct desk reviews and field data collection, and lead the production and finalization of KML products.

Responsibilities

• Design and facilitate three integrated write shops (Nairobi, Turkana and Garissa) to train IRC staff technical leads, managers, senior/technical officers and partners in impact documentation and technical writing.
• Support sector teams and METAL to define and agree on a set of learning questions to anchor the documentation, evidence generation and KML product development.
• Conduct a desk review of available evidence (METAL data, reports and program documents) to inform the KML products/materials to be developed.
• Lead field visits to Turkana, Garissa and Tana River to collect additional primary data (FGDs, KIIs, observations, photography, videography) and validate findings from the desk review and write shops, in line with informed consent and safeguarding protocols.
• Guide and agree with the team on draft KML products/materials, which may include success/human interest stories, technical briefs, policy briefs, an impact stories booklet and photobook, blogs, short videos/documentaries, After Action Reviews, and best/promising practice write-ups, each pegged to the appropriate standard of evidence.
• Facilitate a post-write shop consolidation and review workshop in Nairobi with the task force, technical teams to review, quality-check and refine draft KML products against the agreed learning questions and evidence.
• Provide editorial support, copy editing, language and quality review, and professional design/layout to finalize the full set of KML products into publication-ready formats, including final safeguarding and Data Protection Act (DPA) compliance checks (consent verification and anonymization where required).
• Support IRC Kenya to produce the various KML products through appropriate media/channels for different audiences.
• Deliver inception report outlining the documentation methodology, agreed learning questions per sector, evidence standards and a detailed work plan.
• Deliver three facilitated write shops including training materials and participant drafts.
• Deliver finalized set of learning questions per sector, agreed with sector teams and METAL.
• Deliver desk review/evidence mapping report identifying available data, reports and program documents to inform KML product development.
• Complete field data collection and validation including case stories, photographs and video content, collected under documented consent and safeguarding protocols.
• Develop and present draft KML products at the consolidation workshop.
• Facilitate consolidation and review workshop with record of agreed revisions per product.
• Submit final, professionally edited and designed, publication-ready KML products with safeguarding compliance documented.
• Support IRC Kenya learning event including presentation or dissemination materials.
• Deliver final completion report summarizing the assignment, products delivered, lessons learned and recommendations for future documentation work.

Requirements

• Advanced degree (Master's preferred) in Communications, Development Studies, Social Sciences, Monitoring & Evaluation, Journalism or a related field.
• A minimum of 5–7 years' demonstrated experience in knowledge management, impact documentation, technical/report writing, or communications for humanitarian or development organizations.
• Proven track record of producing high quality knowledge products such as case/human interest stories, technical and policy briefs, photobooks and short documentaries.
• Strong understanding of evidence-based programming, monitoring, evaluation, accountability and learning (MEAL) systems, and results/outcome frameworks.
• Demonstrated facilitation skills, with experience designing and leading participatory workshops (write shops) for multi-disciplinary teams.
• Excellent written and spoken English; strong editing and storytelling skills.
• Experience working in Kenya, including ASAL and/or refugee-hosting contexts (e.g. Turkana, Garissa, Tana River), is highly desirable.
• Sound knowledge of ethics, informed consent, safeguarding standards and the Kenya Data Protection Act 2019, including experience handling sensitive/identifiable client information and content involving minors.
• Ability and willingness to travel to Nairobi, Turkana, Garissa and Tana River as required by the assignment.
• Where a team is proposed (e.g. with a videographer/photographer), the Lead Consultant will be responsible for overall quality, coordination and delivery of all products.
• Prior experience working with IRC or similar international NGOs will be an added advantage.

Skills

• Knowledge Management
• Impact Documentation
• Technical Writing
• Communication for Development
• Humanitarian Communication
• Policy Brief Writing
• Case Study Development
• Monitoring and Evaluation
• MEAL System Development
• Results Frameworks
• Facilitation Skills
• Participatory Workshop Design
• Storytelling
• Editing
• Ethics and Safeguarding
• Informed Consent
• Data Protection Compliance
• Client Information Handling
• Field Data Collection
• Learning Product Design

Languages

English