Human Resources Manager

Serve as the focal point for the overall delivery of all Human Resources services in Kakuma. Responsible for talent acquisition, talent management, employee relations, HRIS management, payroll, and safeguarding in a challenging humanitarian context.

Responsibilities

• Coordinate recruitment of functional, administrative, and support-level staff at the field office for both standard and Just-in-Time recruitments.
• Coordinate internal mobility strategies for internally recruited staff.
• Serve as the HR panelist for recruitment and support all localized recruitments for national and incentive staff.
• Ensure appropriate onboarding and transition processes for all field-based staff.
• Coordinate performance management processes for all field-based staff.
• Provide support and advisory services to line managers regarding corrective or disciplinary actions.
• Manage the exit process for all field-based staff.
• Track approved professional development and career pathing objectives for field staff.
• Support compensation and benefits strategies by coordinating localized salary surveys at least once every two years and highlighting any challenges in talent retention.
• Directly supervise the field-based HRO to monitor leave and absenteeism, maintain personnel records, recruitment tracker, payroll registration, and facilitate staff trainings.
• Provide regular updates on relevant staff status changes to the HR Coordinator.
• Support staff and supervisors in managing grievances and disputes.
• Conduct monthly staff meetings for training and engagement.
• Maintain all talent acquisition and management processes on Cornerstone and manage HRIS data on Workday.
• Process incentive staff payroll on Paymaster and provide support on the Integra system.
• Provide bi-weekly/monthly reports to the HR Coordinator on personnel files, recruitment, leave, training, performance management, benefits, payroll, duty of care and employee relations issues.
• Submit national staff payroll inputs to Nairobi by the 15th of each month and oversee processing of incentive staff payroll by the 20th of each month.
• Respond to staff queries regarding pay and benefits.
• Demonstrate commitment to upholding the highest standards of integrity and professional conduct by preventing abuse, exploitation or harassment and promoting a safe and respectful environment.

Requirements

• Bachelor’s degree in Human Resources Management or Business Administration. A Bachelor’s degree in another field with a Postgraduate Diploma in HR Management is also acceptable.
• At least 5 years of continuous experience in a similar role, with a minimum of 3 years in a supervisory capacity.
• Certified HR practitioner as per the IHRM Act.
• Experience with an INGO is an added advantage.
• Good knowledge of national labor laws and statutory requirements (Employment Act, WIBA, OSHA, NITA, RBA, NHIF, NSSF, PAYE).
• Understanding of compensation and benefits strategies.
• Proficiency in MS Office Suite and payroll systems.
• Demonstrated skills in staff supervision, team building, organization and time management, verbal and written communication, analytical reasoning and conflict resolution, interpersonal relations and negotiation, report writing and cultural sensitivity.
• Demonstrated ability to work independently and meet tight deadlines.
• Ability to operate in a multicultural, multi-ethnic environment.
• Ability to manage projects and adapt flexibly to achieve goals.
• Ability to work in climatically and logistically challenging environments.
• Experience in conflict or post-conflict settings is an added advantage.

Skills

• Human Resources Management
• Staff Supervision
• Talent Acquisition
• Talent Management Expertise
• Employee Relations
• HRIS Management
• Payroll Software
• Compensation and Benefits
• National Labor Laws
• Report Writing
• Conflict Resolution
• Project Management
• Microsoft Office Suite
• Cultural Sensitivity
• Negotiation
• Analytical Reasoning
• Time Management
• Team Building

Languages

English