HR Manager

The HR Manager oversees and implements people & culture activities for an assigned portfolio of IRC offices or departments, providing a spectrum of services from tactical to strategic. They serve as a trusted advisor on HR matters, lead employee relations and labor relations efforts, and contribute to organizational culture and talent management initiatives.

Responsibilities

• Provide support and drive progress of key bodies of work within a broad range of people and culture areas.
• Model, promote and uphold a culture of values as reflected in IRC Way standards for professional conduct.
• Serve as a reliable source of HR policies, practices and processes ensuring compliance with internal and external standards and applicable labor laws.
• Serve as a trusted advisor to managers and leadership on people-related matters, providing guidance on performance management, policy interpretation, and organizational decisions.
• Facilitate resolution of escalated issues related to employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
• Lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.
• Lead the implementation of the collective bargaining agreement for relevant groups and maintain constructive relationships with union representatives.
• Lead initiatives that strengthen organizational culture, drive employee engagement, and ensure an inclusive workplace.
• Oversee onboarding of new staff ensuring practices align with IRC standards.
• Participate in core talent activities and lead development of local talent-development strategy.
• Monitor and intervene as necessary to ensure IRC standards are met for employee exits and separation processes.
• Manage and maintain electronic personnel records and prepare paperwork for Workday transactions.
• Contribute to a nationwide People & Culture community of practice to align on best practices and troubleshoot challenges.
• Manage background check procedures for staff and independent contractors.
• May manage a small team.
• Other duties as assigned.

Requirements

• Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience.
• Master’s degree in human resources management a plus.
• Minimum five (5) years progressively responsible Human Resources experience.
• PHR or SHRM-CP certification preferred.
• Advanced working knowledge of at least one human resources discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, labor relations, etc.
• Prior experience leading workplace investigations and supporting the resolution of employee relations matters required.
• Prior experience working in a unionized environment strongly preferred.
• Experience in a large, matrixed organization a plus.
• Strong grasp of HR concepts, including Federal & State employment laws.
• Excellent written and verbal communication skills.
• Strong learning agility: capable of adapting quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently.
• Ability to build and foster effective and positive working relationships with colleagues and maintain confidentiality to the highest degree.
• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus.
• Facilitation, Change Management and/or Project Management experience a plus.
• Experience successfully working in a multicultural environment.

Skills

• Human Resources Management
• Employee Relations
• Compensation and Benefits
• Performance Management
• Learning and Development
• Organisational Development
• Labour Relations
• Workplace Investigations
• Unionized Environment Experience
• Federal Employment Laws
• State Employment Laws
• MS Word
• Excel
• Power Point
• Workday
• Application Tracking Systems
• Facilitation
• Change Management
• Project Management
• Talent Management Expertise

Languages

English