Employment Specialist

The Employment Specialist manages services to assist newly arrived refugee clients in attaining self-sufficiency through employment. Responsibilities include employer and market development, job placement, client preparation, and enrollment assistance with unemployment benefits, along with data collection and reporting.

Responsibilities

• Providing intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.
• Developing comprehensive employment plans for each employable adult.
• Providing both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
• Developing and cultivating long term relationships with area employers in order to identify appropriate employment opportunities for clients.
• Determining specific employment opportunities appropriate to clients and assisting clients in accessing these opportunities by guiding them through the hiring process.
• Monitoring job performance, wage level, and employer/employee satisfaction.
• Assisting clients and employers as necessary with post placement issues and continuing employment needs.
• Assisting clients with applying for Unemployment Insurance benefits and filing weekly claims.
• Ensuring timely and accurate compliance to all reporting requirements.
• Participating in all program meetings, staff development activities, and fully engaging as a member of the team.
• Complying with all policies, procedures and protocols of the agency.
• Other related duties as assigned.

Requirements

• At least two years of related experience in case management, employment, job placement and/or business.
• Demonstrated experience with the US job search process and the ability to coach clients effectively through the nuanced process of securing employment.
• Knowledge of the Tucson job market strongly preferred.
• Excellent communication skills, with fluency in written and spoken English.
• Bilingual ability in one of the predominant languages of the local client base is desired.
• Proven ability to contribute both independently and as a key team member, self-starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills.
• Proven success achieving goals and working effectively with all levels of staff in a multicultural environment.
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
• Must have or be eligible to receive a Fingerprint Clearance Card.

Skills

• Case Management
• Employment Coaching
• Job Placement Activities
• US Job Search Process
• Tucson Job Market Knowledge
• MS Word
• MS Excel
• Microsoft Outlook
• Internet Research
• Data Collection
• Report Writing
• Employment Engagement
• Market Development
• Client Preparation
• Unemployment Benefits Assistance
• Multicultural Environment Experience
• Time Management
• Problem Solving
• Valid Driver's License

Languages

English