Development Coordinator

The Development Coordinator in Phoenix plays a vital role in the Development Team in Arizona, responsible for expanding and strengthening engagement of local individuals, community groups, faith-based organizations, and businesses in the welcoming and integration of refugees. The role focuses on private fundraising, volunteer and in-kind donations coordination, and supporting community engagement and donor relations.

Responsibilities

• Maintain donor cultivation and ensure proper recognition and ongoing engagement with local donors in collaboration with IRC headquarters’ Development and External Relations team.
• Expand community partnerships, particularly with faith-based and community groups, working closely with the Community Engagement and Advocacy team.
• Organize all aspects of the volunteer and intern program including recruiting, onboarding, training, and retention strategies.
• Develop and maintain complete and accurate volunteer records including policies, procedures, position descriptions, standards of conduct, and criminal background checks where applicable.
• Ensure volunteer hours are captured for reporting purposes.
• Create and execute an in-kind acquisition strategy for soliciting donations in collaboration with the Operations team and programs.
• Coordinate donation drives to meet clients’ in-kind needs and ensure donations are tracked, reported, and acknowledged.
• Coordinate raising of Match support through in-kind, volunteer time, and cash donations.
• Plan, coordinate and oversee donation events including yearly fundraising events.
• Provide leadership at fairs, festivals, schools, corporations, and other events to promote the agency.
• Develop and maintain collateral materials for recruitment of volunteers, in-kind donations, and financial support.
• Liaise with IRC headquarters Development staff on national level in-kind and volunteer opportunities, including corporate engagement for Arizona.
• Perform other duties as assigned.

Requirements

• Combination of education and experience normally represented by a bachelor’s degree in social work or human service field
• Experience working with diverse clients in a non-profit setting; previous experience working with refugees preferred
• Experience in project or program management, including experience meeting deadlines, maintaining donor records, and completing timely reporting preferred
• Comfort with establishing relationships and collaborating with local and national organizations and businesses, demonstrating strong follow through
• Ability to work effectively in an environment that is multi-cultural and multi-lingual; experience using interpreters desired
• Highly effective communication skills, demonstrating strong partnership skills, emotional intelligence, and situational awareness
• Highly adaptable and flexible self-starter with ability to work independently as well as collaborate with others, juggle multiple priorities, and meet deadlines in a demanding work environment
• Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Fluency in English; written and spoken

Skills

• Social Work
• Human Services
• Refugee Support
• Project Management
• Programme Management
• Donor Record Management
• Reporting
• Stakeholder Engagement
• Partnership Development
• Cross-Cultural Communication
• Use of Interpreters
• MS Word
• MS Excel
• Microsoft Outlook
• MS PowerPoint

Languages

English