Cultural Mediator

The Cultural Mediator will support newly arrived people in Sicily, focusing on survivors of trafficking. The role involves cultural mediation, direct support, information sessions, identifying persons with specific needs, facilitating referrals, and contributing to protection monitoring and assessment activities.

Responsibilities

• Provide cultural mediation during information provision sessions, both in groups and in 1 on 1 meetings with people in key disembarkation areas and in emergency reception centers.
• Deliver up-to-date and accurate information on rights and duties to the newly arrived persons, focusing on asylum procedures and anti-trafficking, especially for women, children, and families.
• Provide information to newly arrived persons on available services according to their specific needs.
• Conduct outreach in key disembarkation areas and reception facilities to identify beneficiaries’ needs and vulnerabilities.
• Identify persons with specific needs including trafficking survivors, GBV survivors, UASC, children at risk and facilitate referral to relevant services with a focus on anti-trafficking entities.
• Attend internal capacity building to strengthen team competence working with sensitive target populations.
• Support overall protection monitoring activities by gathering relevant data.
• Perform any other task assigned by the line manager.

Requirements

• Fluency in French and Bambara or Somali and Arabic, good command of Italian.
• Knowledge of Arabic language is preferable.
• Previous experience in cultural mediation/interpretation.
• Previous experience in providing information sessions to migrants and asylum seekers.
• Good knowledge of the Italian legal system linked to the international protection procedure.
• Previous experience in working with trafficking survivors.
• Good knowledge of the survivor-centered, trauma-informed approach, child-centered approach.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver’s license is strongly preferred.
• Predisposed to teamwork, problem solving, ability to create a proactive environment.
• Excellent communication and relational skills.
• Politically and culturally sensitive with qualities of patience, tact, and diplomacy.

Skills

• Cultural Mediation
• Interpretation
• Information Sessions
• International Protection
• Italian Legal System Knowledge
• Human Trafficking Victim Support
• Survivor Centred Approaches
• Trauma-Informed Practice
• Child-Centered Approach
• Microsoft Office Suite
• Data Entry
• Digital Research
• Protection Monitoring
• Needs Assessment
• Referral Facilitation

Languages

French, Bambara, Somali, Arabic, Italian