Child Protection Case Worker

The Child Protection Case Worker will implement and document case management for vulnerable children, monitor and evaluate programs, conduct client responsiveness measures, and strengthen referral pathways. The role involves close collaboration with the Child Protection Officer to maintain strategic vision and ensure effective service delivery in humanitarian settings.

Responsibilities

• Identify, register, and assess vulnerable children using standard case management tools and procedures.
• Develop and implement individualized case plans in collaboration with children and caregivers.
• Provide regular follow-up and monitoring of cases to ensure progress and quality service delivery.
• Ensure timely and appropriate referral of cases to relevant service providers and follow up on referral outcomes.
• Prioritize and immediately report urgent and high-risk cases to the Child Protection Officer.
• Maintain accurate, complete, and confidential case files in line with child protection standards and SOPs.
• Ensure timely data entry and updates in CPIMS+ and proper management of case documentation (hard and soft copies).
• Participate in regular case review meetings and case conferences with the Child Protection Officer.
• Work closely with community-based child protection mechanisms to identify and support at-risk children.
• Support service mapping updates and maintaining knowledge of available services for effective referrals.
• Adhere strictly to child safeguarding policies, always ensuring safe and ethical engagement with children.
• Report any child safeguarding concerns immediately through appropriate reporting mechanisms.
• Participate in training, mentoring, and coaching sessions to strengthen case management capacity.
• Coordinate with other humanitarian actors, service providers, and stakeholders to support comprehensive case management.
• Contribute to weekly and monthly reporting as required by the supervisor.
• Ensure all information shared by children and families is treated with confidentiality and respect.
• Perform any other duties assigned by the Child Protection Officer or Child Protection Manager.

Requirements

• Diploma Level required preferably in social work & social Administration, development studies, Sociology, human rights, Psychology or other related social sciences.
• Certificate holders in the above disciplines with strong experience in similar job can also be considered.
• Minimum of 2 years of progressive experience in Child Protection program especially case management in humanitarian settings.
• Demonstrated knowledge of child protection, MHPSS or social work minimum standards.
• Demonstrated experience in working with vulnerable children (unaccompanied and separated) preferred.
• Experience of working with a diverse portfolio of Donors and knowledge of specific donor guidelines.
• High degree of flexibility and ability to work under extreme hardship conditions.
• Ability to work under pressure for meeting tight deadline.
• Good computer knowledge (Office Word and Excel, outlook) including working on different database.
• Experience working in a multidisciplinary team is an advantage.
• Strong interpersonal skills, strong initiative, able to handle complex assignments.
• Works collaboratively with team members to achieve results.
• Ability to work in isolated areas with minimum comfort.
• Excellent communication skills, and writing of concise reports in English.

Skills

• Child Protection Case Management
• IRC MHPSS Standards
• Social Work
• Donor guidelines
• Humanitarian Program Execution
• Vulnerable Children Support
• Report Writing
• Database Management
• MS Word
• MS Excel
• Outlook
• Multidisciplinary Team Collaboration
• Referral Pathways Development
• Client Responsiveness Monitoring
• Programme Monitoring and Evaluation

Languages

English