Technical Programme Documentation and Knowledge Management Consultant

The consultant will support the documentation, systematization and dissemination of knowledge products related to IOM Jamaica's Response to Hurricane Melissa. The role involves producing a comprehensive technical programme document, developing internal guidance for IEC materials in hurricane response settings, and preparing technical programme factsheets for web publication and external visibility.

Responsibilities

• Review programme reports, assessments, SOPs, technical guidance, visibility products and other available project documentation related to Hurricane Melissa IOM response.
• Consult with programme staff and relevant stakeholders to identify key programme components, achievements, approaches, challenges and lessons learned.
• Consolidate and analyse technical programme information for documentation and knowledge management purposes.
• Design and develop a technical programme document presenting the objectives, methodologies, achievements and operational components of the IOM Melissa Response.
• Ensure that all products comply with IOM branding and visibility requirements.
• Develop an Internal Guidance on Information, Education and Communication (IEC) Materials in Hurricane Response, including procedures for development, adaptation, review, approval and dissemination.
• Compile and organise existing IEC resources and develop an annex of contextualised materials for future programme use.
• Prepare an A4 leaflet that captures IOM Hurricane Melissa response achievements for wider distribution.
• Develop thematic technical programme infosheets suitable for web publication and external communication purposes.
• Liaise with relevant IOM colleagues to obtain technical inputs, comments and approvals for all deliverables.
• Incorporate feedback received during review processes and submit final versions of all products.
• Maintain proper documentation and version control of all deliverables and supporting reference materials.
• Perform any other related tasks necessary to support programme documentation, knowledge management and dissemination objectives.

Requirements

• Bachelor's degree in International Development, Architecture, Communications or a related field from an accredited institution.
• Minimum five years of relevant professional experience in technical writing, programme documentation, knowledge management, information management, communications or humanitarian operations and programming.
• Demonstrated experience developing technical publications, guidance documents, reports and communication materials.
• Experience documenting disaster response, shelter, recovery, resilience or humanitarian programmes is highly desirable.
• Strong analytical skills and ability to synthesize complex technical information into accessible products for different audiences.
• Experience working with international organizations, UN agencies, NGOs or government institutions.
• Knowledge of humanitarian principles, disaster management and recovery programming is an asset.
• Demonstrated graphic design and publication layout experience. Candidates should submit links to portfolios to similar works.
• Excellent written and spoken English.
• Proficiency in Microsoft Office applications and document design software including creative cloud package (in design).

Skills

• Technical Writing
• Programme Documentation
• Knowledge Management
• Information Management
• Communications
• Humanitarian Operations Liaison
• Technical Publications Development
• Guidance Document Drafting
• Report Writing
• Disaster Response Documentation
• Shelter Programme Documentation
• Recovery Programme Documentation
• Resilience Programme Documentation
• Humanitarian Programme Documentation
• Analytical Skills
• Synthesis of Technical Information
• Experience with International Organizations
• Humanitarian Principles
• Disaster Management
• Recovery Programming
• Graphic Design
• Publication Layout
• Microsoft Office Suite
• Creative Cloud InDesign

Languages

English