Senior Information Management Associate – S/NFI (Gaza Response)

The Senior Information Management Associate – Shelter and Non-food Items (S/NFI) is responsible for serving as the technical reference for Information Management and geospatial work supporting the Shelter and Non-Food Items programme and Monitoring, Evaluation and Learning functions. The role includes overseeing data systems, dashboards, geospatial products, and providing technical support to programme management, Implementing Partners, and external stakeholders to ensure accurate and accessible data for decision-making.

Responsibilities

• Independently lead and coordinate the implementation and routine monitoring of Information Management (IM) and Geographic Information System (GIS) activities related to Shelter and Non-food Item (SNFI) programming.
• Monitor implementation of assigned activities to ensure work is proceeding according to established plan; analyse implementation difficulties and make recommendations for adjusting activities and workplans, as required.
• Regularly research, follow-up, compile, analyse and present information/data on project and programme activities, beneficiaries, indicators, and emerging developments, highlighting noteworthy issues, data gaps and trends for the consideration of appropriate parties.
• Oversee the maintenance, updating and routine operation of IM systems and programme datasets, implementing verification and record-keeping standards that protect the completeness, accuracy and timely availability of information across the CO.
• Coordinate the technical aspects of IM and GIS activities in line with IOM policies, established procedures and programme requirements, including the design, maintenance and routine operation of databases, views, dashboards, automation and other IM tools.
• Plan and deliver capacity building activities for relevant internal and external parties on the effective use of IM tools, data collection systems and standard outputs, including Airtable, KoboCollect and Excel-based systems, and prepare user guides and training materials to strengthen data management capability across the CO and among partners.
• Participate in meetings and conferences.
• Maintain effective liaison and coordination with programme staff, IPs and other relevant stakeholders on IM, data collection, GIS and reporting requirements, providing technical support on the effective use of IM tools and established data management mechanisms.
• Produce and regularly update IM and reporting products, including dashboards, maps, infographics, factsheets, tables, charts, and summary reports, leading data processing, cleaning, validation and preliminary analysis, to provide timely, accurate, reliable and decision-ready information for programme reporting and operational planning.
• Identify and document good practices and lessons learned related to IM and data processes and contribute to the development of Standard Operating Procedures (SOPs), data collection mechanisms, tools, templates and other guidance to support programme implementation and reporting.
• Provide technical guidance and support to programme staff and IPs on IM tools, databases, data collection and standard outputs, and review data quality, resolving gaps, inconsistencies and duplication across programme datasets to maintain the integrity and credibility of CO data.
• Perform such other relevant duties as maybe assigned.

Requirements

• Bachelor’s degree in computer science, Information Management, Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or, High school diploma in the above fields with seven years of relevant professional experience.
• A minimum of five years’ experience in IM systems.
• Experience in managing and coordinating information flows and data management processes, including collecting, storing, processing, and analysing data to generate information products.
• Experience in programme implementation and information management for humanitarian projects, particularly in Shelter and Non-food Items and/or Common Pipeline programmes, is required.
• Experience in Airtable is an advantage.
• Knowledge of the latest technological developments in information technology and information systems.
• Proven ability to analyse statistical information.
• Demonstrated information management skills and understanding of different data collection methodologies; and knowledge of KoboCollect applications.
• Computer literacy, including knowledge of SQL databases, Microsoft Office, QGIS, and ArcGIS.
• Proficiency in using Airtable is a strong advantage.
• Fluency in English (oral and written) is required.

Skills

• Management Information Systems
• Data Management
• Data Analysis
• Programme Implementation
• Humanitarian Information Management
• Shelter and Non-food Items Programmes
• Common Pipeline Programmes
• Airtable
• KoboCollect
• SQL Databases
• Microsoft Office Suite
• QGIS
• ArcGIS
• Geospatial Analysis
• Dashboard Development
• Statistical Information Analysis

Languages

English