Project Associate (Data Management)

The Project Associate (Data Management) supports the integrity, quality and availability of operational and programme data; maintains and improves databases, reporting tools and automized workflows; prepares statistics and analytical outputs; and provides technical guidance to users within the assigned area of responsibility.

Responsibilities

• Maintain assigned operational and programme databases, trackers and information-management tools, ensuring that records are complete, accurate, consistent, timely and traceable.
• Conduct regular data-quality checks, validation and reconciliation exercises; identify missing, duplicate or inconsistent records; document findings; and follow up with relevant colleagues on required corrections.
• Monitor the integrity of data throughout entry, transfer, storage, reporting and archiving processes, and immediately flag significant data-quality, confidentiality or compliance issues to the supervisor.
• Compile and support analysis of operational and programme data and produce regular and ad hoc statistics, dashboards, data visualizations, summaries and reports for internal management, project monitoring and authorized reporting purposes.
• Identify trends, anomalies and noteworthy developments in assigned datasets and their operational relevance and submit findings and suggested follow-up actions for the supervisor's consideration.
• Support the design, testing, implementation, maintenance and continuous improvement of databases, data-collection tools, reporting solutions and system interfaces, in coordination with relevant users and technical counterparts.
• Gather and document user requirements, map data flows and business processes, maintain system and field documentation, and contribute practical recommendations for improved functionality, usability and data quality.
• Develop and maintain approved automated workflows, templates, and digital tools that reduce repetitive manual processing and improve the timeliness and reliability of outputs.
• Provide first-line user support for assigned systems and tools; register and analyse recurring issues; coordinate escalation where required; and maintain user guidance and troubleshooting documentation.
• Draft and update standard operating procedures, work instructions, process maps and quality-control tools related to data management and reporting, for review and approval by the responsible supervisor.
• Provide training, demonstrations and peer guidance to colleagues and interns on approved data-management procedures, reporting tools, data-quality standards and the appropriate handling of sensitive and personal data.
• Coordinate, within the delegated scope, with IOM units and institutional counterparts on complex operational data issues; monitor agreed data-related deliverables and promptly refer matters requiring decisions or corrective action to the supervisor.
• Maintain confidentiality and integrity of records and ensure that access, sharing, retention and disposal of information are carried out in accordance with IOM policies, instructions, standards of conduct and applicable data-protection requirements.
• Keep abreast of relevant developments in data management, statistics, business intelligence and process automation; share relevant information with colleagues and contribute ideas for new or improved tools and work processes.
• Perform such other related duties as may be assigned.

Requirements

• High school diploma with five years of relevant professional experience; or Bachelor's degree in Information Management, Data Management, Statistics, Computer Science, Information Systems, Business Analytics, Social Sciences or a related field from an accredited academic institution with three years of relevant professional experience.
• Experience in maintaining databases, data-collection tools, trackers or case-management systems.
• Experience in data-quality assurance, data validation, reconciliation and preparation of statistical or analytical reports.
• Experience in documenting business processes, system requirements, standard operating procedures or user guidance.
• Experience in developing or maintaining dashboards, automated workflows, digital forms or comparable process-improvement solutions is an advantage.
• Experience in providing user support or training on data systems and reporting tools.
• Experience in handling sensitive information and personal data in accordance with confidentiality and data-protection requirements.
• Previous experience in an international organization, public administration, migration-related programme or operational environment is an advantage.
• Strong analytical, numerical and problem-solving skills, with demonstrated attention to detail.
• Good knowledge of spreadsheet, database, reporting and data-visualization tools; knowledge of Microsoft Excel, Power BI, SharePoint, Power Automate, SQL or comparable tools is an advantage.
• Ability to translate operational needs into clear data requirements, practical workflows and user-friendly tools.
• Ability to organize work, manage competing priorities and deliver accurate outputs within established deadlines and with limited supervision.
• Strong drafting, documentation, interpersonal and communication skills.
• Fluency in English and advanced German (oral and written) is required.
• Working knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an advantage.

Skills

• Database Maintenance
• Data Collection Tools
• Data Quality Assurance
• Data Validation
• Data reconciliation
• Statistical Reporting
• Analytical Reporting
• Business Process Documentation
• System Requirements Documentation
• Standard Operating Procedures Implementation
• User Guidance
• Dashboard Development
• Automated Workflows
• Digital Forms
• User Support Management
• User training
• Confidentiality compliance
• Data Protection
• MS Excel
• Power BI
• SharePoint Development
• Power Automate
• SQL
• Data Requirements Analysis
• Workflow Design
• Report Writing

Languages

English, German