Project Assistant - AVRR

The Project Assistant will assist in the implementation of AVRR counselling and activities related to the project Training, Assistance and Territorial Support for the Efficiency of Assisted Voluntary Returns. The role involves supporting local stakeholders, organizing information sessions, providing counselling to migrants, and maintaining documentation.

Responsibilities

• Assist in maintaining contacts with local stakeholders involved in migration management, including municipalities, local entities, NGOs, reception centres and diaspora groups, with a view to facilitating the dissemination of information on Assisted Voluntary Return and Reintegration (AVRR).
• Support the organization and delivery of information sessions and awareness-raising activities on AVRR for local stakeholders, migrant associations, NGOs and reception facilities.
• Provide information on AVRR and conduct tailored counselling sessions for Third Country Nationals (TCNs) interested in returning voluntarily to their countries of origin, referring complex cases to the relevant AVRR team.
• Disseminate AVRR information materials and promote the use of the AVRR toll-free number in coordination with the Project Coordinator.
• Assist beneficiaries in completing AVRR application forms and ensure that complete case files are transmitted to the IOM AVRR team.
• Ensure proper filing and maintenance of documentation related to AVRR beneficiaries in accordance with established procedures.
• Undertake duty travel as required.
• Perform such other duties as may be assigned.

Requirements

• High school diploma with three years of relevant experience; or University degree in Social Work, Cultural Mediation, Social Sciences, Psychology, International Relations, Political Science, Law, Education or other related disciplines from an accredited academic institution with at least one year of relevant professional experience.
• Experience in providing social assistance, counselling, community outreach, case management or support to migrants, refugees or vulnerable individuals.
• Experience working with NGOs, social services, reception centres, municipalities or migrant communities is an advantage.
• Previous experience as a social worker, cultural mediator, community outreach worker or in similar roles is desirable.
• Previous working experience in AVRR counselling is considered an asset.
• Excellent organizational and communication skills.
• Personal commitment, efficiency and drive for results.
• Ability to multi-task, prioritize and work independently.
• Ability to work under pressure.
• Demonstrated proficiency with Microsoft Office applications, including Word, Excel, Access and PowerPoint as well as Outlook is required.
• Driving licence is required.
• Fluency in Italian and English (oral and written) is required.
• Knowledge of additional languages is considered an asset.

Skills

• Social Assistance
• Counselling
• Community Outreach
• Case Management
• Migrant population support
• Refugee Support
• AVRR Counselling
• Social Work
• Cultural Mediation
• Project Implementation
• Stakeholder Support
• Information Session Organization
• Documentation Management
• MS Word
• MS Excel
• MS Access
• MS PowerPoint
• Microsoft Outlook
• Driving License

Languages

Italian, English