Programme Support Officer (UG)

The Programme Support Officer (Head of PSU) in the El Salvador Country Office is responsible for coordinating and facilitating project development, donor and institutional reporting, and donor liaison activities. The role includes overseeing Monitoring & Evaluation, Information Management, and Communication Units, ensuring alignment with IOM strategies and donor priorities.

Responsibilities

• Coordinate and supervise the development and endorsement process for concept notes, project proposals, and budgets in line with IOM strategies and donor priorities.
• Liaise with programme units and the Regional Office to ensure proposals are technically sound, coherent, and aligned with national and regional strategies, and in line with IOM policies, standards and internal procedures.
• Coordinate and support the preparation of donor reports in line with contractual requirements, ensuring quality control, data accuracy, and narrative coherence, while tracking reporting deadlines to guarantee timely submission and supporting compliance with donor agreements, IOM policies, and PRIMA requirements.
• Contribute to identifying potential and realistic funding opportunities among government and non-government donors, review calls for proposals and collect donor information.
• Draft donor profiles and guidance notes on donor priorities and assist with developing approaches to expand the IOM donor base.
• Support effective working relationships with donor counterparts and project/programme partners, such as government authorities, diplomatic missions, and other relevant agencies and working groups.
• Participate in donor meetings, briefings, conferences, UN Working Group meetings and liaise with donors, governmental partners, project partners, think tanks and policy centers at the international and national level.
• Coordinate and support the integration of Monitoring, Evaluation, Accountability and Learning (MEAL) frameworks into programme design and implementation by assisting in the development of indicators, logframes, and monitoring tools, and contributing to data collection, analysis, and reporting for evidence-based decision-making.
• Provide technical inputs and support in response to emerging trends and priorities and ensure compliance with IOM and donor interests and requirements.
• Supervise and provide guidance to the Information Management and Communication Assistant to support programme data management, documentation, as well as communication activities.
• Support capacity building and training activities in the field of programme development, donor and institutional reporting and the roll-out of the SRF for Country Office’ staff through workshops and seminars.
• Support knowledge management, and maintain accurate, updated and pertinent records of all correspondences, project development and donor and institutional reporting files, and related information in IOM’s relevant software application.
• Perform such other duties as may be assigned.

Requirements

• Master’s degree in International Relations, International Development, Political or Social Sciences, Migration Studies, Law, or a related field from an accredited academic institution with two years of relevant professional experience; or, Bachelor's degree in the above fields with four years of relevant professional experience.
• Accredited Universities are those listed in the UNESCO World Higher Education Database.
• Experience in supporting results-based project development and reporting, technical writing and editing, preferably in the international development/humanitarian sector.
• Work experience in donor relations and grant management for specific donors of IOM’s interest.
• Experience with Results-Based Management (RBM) approach and other strategic planning approaches.
• Good communication, writing and organizational skills; ability to prepare clear and concise reports.
• Basic knowledge of monitoring and evaluation concepts, approaches and methodologies.
• Confirmed experience in donor report writing in humanitarian and/or development settings.
• Demonstrated analytical and planning skills; capacity to establish working relationships with governmental authorities, national and international institutions and non-governmental organizations.
• Capacity to supervise and train support staff; ability to work effectively and harmoniously with colleagues from varied cultures and professional background.
• Ability to work with accuracy under constraints and pressure; high sense of confidentiality, initiative and good judgment.
• Personal commitment, efficiency, flexibility, drive for results, creative thinking.
• Good level of computer literacy, including database applications.
• Fluency in English and Spanish (oral and written) is required.
• Working knowledge of another official UN language (Arabic, Chinese, French, and Russian) is an advantage.

Skills

• Results-Based Project Implementation
• Technical Writing
• Editing
• Donor Relations
• Grant Management
• Result-Based Management
• Strategic Planning
• Report Writing
• Monitoring and Evaluation
• Analytical Skills
• Planning Skills
• Stakeholder Engagement
• Supervision
• Training Support Staff
• Database Applications Knowledge
• Information Management
• Communications Skills
• Project Coordination
• Bilingual Communication

Languages

English, Spanish