Programme Assistant (operations and admin support) G4

The Programme Assistant will provide operational and administrative support to Protection projects in IOM Pakistan, including supply chain management, coordination, travel arrangements, and event organization. The role supports humanitarian and resilience-building efforts for Afghan migrants and refugees in Pakistan.

Responsibilities

• Provide support in the supply chain management for all Protection projects.
• Provide support in maintaining contact information of government, NGOs, UN and other representatives in order to fulfil the coordination or operational duties of the programme.
• Monitor that programme-related incidents are recorded and reported to the supervisor and as per IOM policy and procedures.
• Prepare purchase requests, maintain follow-up to ensure approval and availability of necessary supplies for the protection programme at country office and field level.
• Prepare payment requests in line with terms of contracts with partner agencies, implementing partners and service providers.
• Manage record keeping of documentation for new service provider/partner contracts and contract extensions, in line with standard IOM procedures.
• Facilitate duty travel arrangements of Protection staff including composing Travel Requests, booking accommodation, arranging transportation and other related tasks.
• Provide support in all aspects of organizing Protection events including trainings, meetings, conferences and workshops.
• Provide support in liaising with Finance and Procurement Units to follow up on service contract/partner renewals, invoices, release of payments to IPs/service providers, and other relevant tasks.
• Perform any other tasks assigned by the supervisor.

Requirements

• Bachelor’s degree or higher from an accredited academic institution in Social Sciences, Business Administration, Development or related field with two years of relevant professional experience;
• Or, high school diploma with at least four years of relevant professional experience
• Practical field experience and understanding in domains related to relief interventions and humanitarian action (including support to displaced populations and implementation of emergency and early recovery activities), UN, and the cluster system is an advantage;
• Experience in administrative and operational tasks with government, UN agencies and/or national and international NGOs;
• Demonstrated experience and understanding of the humanitarian and resilience building context in Pakistan, and of the vulnerabilities experienced by diverse population groups;
• Familiarity with General Protection, GBV, Child Protection and/or Afghan Refugee and flood emergency will be considered a distinct advantage.
• Excellent writing and communication skills;
• Strong interpersonal skills and ability to maintain trust and good working relationships with staff and counterparts;
• Capacity for creative thinking;
• Team-oriented, but with capacity to work independently and with minimal supervision;
• Personal commitment, efficiency, and flexibility;
• Strong organizational and time management skills, and ability to deliver under tight timelines;
• Understanding of IOM policies, procedures and institutional tools will be considered an advantage
• Fluency in English (oral and written) is required.

Skills

• Administrative Support
• Operational Support
• Supply Chain Management
• Travel Coordination
• Event Organization
• Humanitarian Action
• Relief Interventions
• Emergency Response
• Early Recovery Activities
• UN Cluster System
• Government Coordination
• NGO Coordination
• Protection Programming
• General Protection
• Gender-Based Violence Awareness
• Child Protection
• Afghan Refugee Assistance
• Writing Skills
• Interpersonal Skills
• Organizational Skills
• Time Management
• Knowledge of IOM Policies
• English Fluency

Languages

English