Operations Assistant – Charter Movements

The Operations Assistant supports the operations team to ensure the orderly and timely implementation of charter movements and related logistics in compliance with IOM procedures. The role involves coordination with various units and external counterparts to facilitate migrant movements and maintain accurate records and reports.

Responsibilities

• Send the requests for the charters to CMM, coordinate with the receiving missions, name lists, Charter flight details and timely distribution of Advance Booking Notifications (ABNs), landing permit requests, Additions and Deletions to the final manifest and ensure compliance with SOPs and procedures of MMM, HIT, MIMOSA.
• Perform daily coordination with IOM airport staff, finance, medical, and other relevant units on charter movement-related issues.
• Coordinate with relevant counterparts for ground transport arrangements for migrants travelling from Embassies/detention centres to International Departure Points.
• Liaise with IOM Medical Unit to ensure logistics and follow-up on medical procedures are completed in good time as required.
• Ensure all ready-to-travel migrants are included in the final manifest to avoid the last-minute rush.
• Prepare accurate and timely movement statistical reports for Operations Unit.
• Control record keeping of Proflight files in the Unit, timely closure of files and handover to Finance Operations Assistant team for further processing of invoices (if any) for a quick settlement.
• Perform such other duties as may be assigned

Requirements

• Five years of working experience with secondary [high school] education; three years of working experience with Bachelor’s degree
• Accredited Universities are those listed in the UNESCO World Higher Education Database.
• Prior Movement Operations or transportation experience a strong advantage
• Strong computer skills - Word, Excel and Internet
• Past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage
• Fluency in English (oral and written) is required

Skills

• Movement Operations
• Transportation Experience
• Word
• Excel
• Internet
• Movement Operations Databases
• iGATOR
• MiMOSA
• SAR System
• AMADEUS
• Logistics Coordination
• Records Keeping
• Report Writing

Languages

English