National Human Resources Officer - Fusion Data Intelligence (FDI)

The National Human Resources Officer - Fusion Data Intelligence (FDI) supports the implementation, enhancement, and effective use of Oracle Fusion Data Intelligence for global HR reporting and analytics. The role focuses on front-end development and data engineering to provide timely, accurate data products and strengthen evidence-based decision-making across IOM.

Responsibilities

• Support and coordinate the implementation, configuration and ongoing enhancement of Oracle FDI, promoting related activities aligned with organizational priorities, business requirements and applicable reporting standards.
• Analyze reporting needs, data sources and operational requirements in collaboration with clients, business owners and relevant stakeholders, and develop analytics solutions that support effective and sustainable HR reporting.
• Develop, maintain and enhance FDI-based reports, dashboards and analytical products to support informed decision-making, workforce planning, operational monitoring and management oversight.
• Provide technical inputs on Oracle FDI architecture, including semantic models, data pipelines, integration layers and performance optimization, in coordination with ICT technical teams to help strengthen the reliability and usability of enterprise reporting.
• Coordinate cross-module data integration and transformation activities across HCM, SCM, FSM, Pulse and other relevant applications, promoting consistency, interoperability and reliability of enterprise reporting outputs.
• Collaborate with business users in reviewing and refining KPIs, reporting parameters and self-service analytics requirements to improve data literacy and use of evidence-based information.
• Contribute to FDI-related enhancements by analyzing operational needs and identifying user experience improvements to support IOM’s digital transformation efforts.
• Present business reporting requirements in cross-functional discussions and coordinate with BT and relevant stakeholders to inform prioritization, monitoring and delivery of enhancement initiatives.
• Conduct performance tuning, troubleshooting and continuous improvement activities to improve FDI reporting efficiency, mitigate operational risks, and contribute to strengthening service delivery.
• Monitor Oracle FDI product developments, industry trends and business intelligence practices, and provide recommendations that support continuous improvement of IOM’s analytics and reporting services.
• Prepare guidance materials, knowledge products and training sessions to support user adoption of FDI tools, promote consistent reporting practices and build sustainable internal capacity.
• Coordinate unit testing, user acceptance testing and business validation activities to maintain reporting accuracy, data integrity, compliance and readiness for deployment.
• Contribute to data governance efforts by promoting data accuracy, confidentiality, appropriate access controls and compliance with applicable organizational policies, rules and procedures.
• Override operational support, as required, to maintain continuity of reporting, analytics and data-related services.
• Perform such other relevant duties as maybe assigned.

Requirements

• Master’s degree in Computer Science, Data Science, Computational Linguistics, Artificial Intelligence or related field from an accredited academic institution with two (2) years relevant professional experience; or, Bachelor's degree in the above fields with four (4) years of relevant professional experience.
• At least four (4) years of progressively responsible professional experience in business intelligence, data analytics, reporting, ERP systems support, HR information systems, or related areas, preferably in a large and complex organizational setting.
• Experience supporting the implementation, maintenance or enhancement of enterprise reporting, analytics or ERP-related solutions, including Oracle Fusion Data Intelligence (FDI), Oracle Analytics, Oracle Cloud ERP or comparable platforms.
• Experience coordinating with functional and technical stakeholders to gather business requirements, support system enhancements and facilitate the delivery of reporting or analytics initiatives.
• Experience in testing, validating, troubleshooting or monitoring reporting and analytics solutions to support data accuracy, service continuity and operational reliability.
• Experience working in an international, humanitarian, development or United Nations (UN) common system organization would be an advantage.
• Ability to interpret business requirements and translate them into clear reporting specifications, analytical outputs and user-oriented solutions.
• Sound analytical skills, including the ability to assess data trends, identify issues, draw conclusions and propose practical recommendations.
• Good understanding of data quality, data governance, confidentiality and access-control considerations in an enterprise reporting environment.
• Ability to communicate technical information clearly to non-technical audiences and provide client oriented support to business users and super users.
• Familiarity with Power BI, Microsoft Access and Microsoft collaboration tools, including SharePoint and Teams, and training tools, would be an advantage.
• Ability to produce high-quality, accurate, and detail-oriented outputs with limited supervision and within established deadlines.
• Initiative, sound judgement and ability to organize work in a methodical, discreet, and results-oriented manner; and,
• Excellent written and oral communication skills.

Skills

• Business Intelligence Reporting
• Data Analytics
• ERP Systems
• HR Information Management Systems
• Oracle Fusion Data Intelligence
• Oracle Analytics Cloud
• Oracle Cloud Fusion ERP
• Requirements Gathering
• System Enhancements Support
• Reporting Solutions
• Analytics Solutions
• Testing and Validation
• Troubleshooting Reporting
• Data Accuracy Assurance
• Data Governance
• Data Quality Processes
• Access Control
• Power BI
• MS Access
• SharePoint Development
• MS Teams
• Data Engineering
• Frontend Development

Languages

English