Intern (Health Information and Program Engagement)

The intern will support the Migration Health Unit in Surabaya by assisting in the implementation of Refugee Care activities, organizing events, facilitating counselling sessions, maintaining documentation, supporting data collection, and assisting in health-related activities and complaints management.

Responsibilities

• Participate in the implementation of the Migration Health Unit programme, particularly in organizing events.
• Provide support for the day-to-day implementation of programme activities in coordination with the Migration Health Unit in Surabaya.
• Co-facilitate general/non-clinical counselling sessions under the direction and supervision of the Migration Health Unit.
• Participate in the comprehensive case management process, guided and supervised by the Head of Field Office and Migration Health Unit.
• Maintain documentation and record-keeping for training sessions, meetings, and other Migration Health Unit initiatives.
• Support the Migration Health Unit in the collection and maintenance of data related to mental health and psychosocial support.
• Provide assistance in health-related activities, including awareness sessions and health cadre meetings.
• Provide assistance in the distribution and response management of Freshdesk tickets within the Complaints and Feedback Mechanism (CFM).
• Provide support to the AVRR and the associated movement procedures.
• Work closely with the Migration Health and Refugee Care teams to support data collection during field visits, coordinate with service providers, and participate in community meetings to enhance health information accuracy and program outcomes.
• Undertake any other related duties as may be assigned.

Requirements

• Enrolled in the final academic year of a first university degree programme (minimum undergraduate school) in Public health, Medical health, Psychology, Social Welfare, Social Work, Education, or a related field from an accredited academic institution; or Enrolled in a second university degree (graduate school/equivalent); or Have graduated with a university degree within one year of graduation.
• Relevant professional or volunteer experience with civil society organizations, volunteer groups is an advantage.
• Excellence computer skills (word processing, spreadsheet, database, email exchange, Microsoft Office (Word, Excel, Access), SPSS).
• Flexible and open to learning new experiences.
• Good interpersonal, networking, and communication skills.
• Ability to work effectively and harmoniously with colleagues from varied culture and professional backgrounds.
• Ability to write clear and concise report.
• Fluency in English and Bahasa Indonesia (oral and written).
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Skills

• Public Health
• Medical Health
• Psychology
• Social Welfare
• Social Work
• Education
• Volunteer Experience
• MS Word
• MS Excel
• MS Access
• SPSS
• Data Collection
• Report Writing
• Event Organization
• Counselling Facilitation
• Documentation Management
• Complaint and Feedback Management
• Interpersonal Skills
• Networking Skills
• Communications Skills

Languages

English, Bahasa Indonesia