Communication & Awareness Raising Officer, (COMPASS) (P)

The Communication & Awareness Raising Officer will coordinate the design and implementation of communications, awareness-raising and advocacy efforts across the COMPASS and COMPASS MPF portfolios, integrating digital solutions and social and behavioural change approaches to enhance outreach, visibility, and impact.

Responsibilities

• Oversee the timely and effective implementation of awareness raising activities across COMPASS and COMPASS MPF countries, ensuring alignment with IOM policies, donor requirements, and social and behaviour change (SBC) approach.
• Develop, coordinate and monitor the implementation of a programme-wide communications approach, ensuring alignment with IOM and donor priorities and facilitating adoption across COMPASS and COMPASS MPF countries.
• Support the strategic use and positioning of digital and community-based initiatives and innovations (including through WakaWell, Yenna, and country-level initiatives), to maximize outreach, engagement, and sustainable impact.
• Contribute to timely and quality project development and the preparation and submission of all COMPASS and COMPASS MPF reports according to requirements of IOM, donors, and relevant stakeholders.
• Contribute to innovation and learning across COMPASS and COMPASS MPF, including through the adaptation of new technologies, evidence-based programme design, and expertise-based partnerships (e.g. universities, research institutions and specialised stakeholders, etc.).
• Develop communication and visibility products on programme achievements, lessons learned, success stories, and innovations, while supporting the COMPASS management team in strategic donor and stakeholder engagement, including the organization of programme events and preparation of related communication and visibility materials, in line with IOM and donor requirements.
• Facilitate collaboration with IOM global and regional platforms, including the Migrant Protection Platform, to enhance learning, visibility, and policy influence of COMPASS and COMPASS MPF programming, and to connect programme experience with broader organizational and policy processes.
• Provide technical inputs to IOM institutional strategies on SBC, knowledge management, digital innovation and route-based approaches, bringing field-driven insights to inform strategic direction and guidance.
• Provide timely and quality technical support and guidance to COMPASS and COMPASS MPF country teams in designing and implementing awareness raising, communication activities and innovations, ensuring alignment with programme objectives as well as compliance with respective IOM and donor requirements.
• Provide technical oversight of consultants and service providers to ensure timely and quality delivery of outputs in line with approved Terms of Reference (TORs) and IOM standards and donor requirements.
• Contribute to the implementation of BMRR Division and DMPI communications and advocacy priorities by developing targeted content and coordinating with relevant units to enhance the visibility and impact of departmental initiatives.
• Perform such other duties as may be assigned.

Requirements

• Master’s degree in communications, journalism, political or social Science, international studies or a related field from an accredited academic institution with five years of relevant professional experience; or, Bachelor's degree in the above field with seven years of relevant professional experience.
• Accredited Universities are those listed in the UNESCO World Higher Education Database.
• Experience in one or more of the following areas: social and behaviour change, knowledge management, communication for development, public advocacy or other related area.
• Operational experience in multi-country or regional programmes preferably EU funded is highly desirable.
• Demonstrated experience in leading or supporting the design, implementation, and scaling of digital or community-based engagement solutions, including platforms, tools or knowledge systems is an asset.
• Proven skills in the development and implementation of communication/media products and engagement approaches, products and tools including strong analytical, writing and editing skills.
• Demonstrated understanding of social and behaviour change (SBC), digital and community-based engagement, and innovation processes, including ability to apply them in programme contexts.
• Proficiency in digital tools and information system(s), as well as good understanding and operational knowledge of ethical AI use.
• Social media and multimedia skills.
• Advocacy skills compounded by strong communication and representation skills.
• Knowledge of IOM project management cycle and tools is an advantage.
• Familiarity with IOM’s and the UN’s wider communications operations, including those at regional and global level.
• Demonstrated ability to develop and implement communications strategies, across multi-country and complex programme settings.
• Demonstrated ability to communicate complex and technical matters to diverse audiences is highly desirable.
• Fluency in English and French is required (oral and written).
• Working knowledge of Arabic is an advantage.

Skills

• Social and Behavior Change
• Knowledge Management
• Communication for Development
• Public Advocacy
• Multi-country Programme Management
• EU Funded Programme Experience
• Digital Engagement Solutions
• Community-based Engagement
• Communication Strategy
• Media Product Development
• Analytical Writing
• Editing Skills
• Digital Tools Proficiency
• Computer Information Systems
• Ethical AI Use
• Social Media Skills
• Multimedia Skills
• Advocacy Skills
• Representation Skills
• IOM Project Management
• UN Communications Operations

Languages

English, French, Arabic