Projects Officer (Operational Resilience-Business Continuity) – (Contractual)

The Projects Officer will support strengthening the IMF’s operational resilience program to anticipate, prepare, respond, and recover from business disruptions. The role involves leading key aspects of the business continuity program, supporting crisis management activities, and collaborating with institutional stakeholders to ensure critical operations continuity.

Responsibilities

• Contribute to the development and enhancements of policies, procedures, and frameworks, focusing on IMF’s operational resilience.
• Lead the work to strengthen the IMF’s business continuity program by actively soliciting stakeholder feedback to optimize the business continuity lifecycle.
• Ensure alignment with enterprise risk acceptance levels and identify creative and agile alternative business continuity and recovery methods.
• Provide crisis management support to the IMF’s Crisis Management Team and complete assignments during crisis response as needed.
• Provide expert guidance on industry best practices and efficient resilience strategies.
• Conduct thorough evaluations and research on emerging business continuity risks.
• Oversee and manage multiple projects and priorities, collaborating with internal project managers and vendors on design, development, and enhancements to ensure effective program delivery.
• Work with all departments to document Business Continuity Plans (BCP) and map business processes, identify risks, and improve resilience.
• Promote collective problem solving and support team members.
• Organize and deliver impactful presentations, develop awareness campaigns, and create reference materials to promote the objectives of the Business Continuity program.
• Actively participate in the operational resilience community to gather benchmarking insights and share best practices.
• Lead and participate in institutional working groups focused on the development, design, and automation of the Business Continuity program, collaborating effectively with various departments.

Requirements

• Educational development, typically acquired through the completion of a relevant advanced university degree, supplemented by a minimum of four (4) years of professional experience in operational risk management, business continuity planning, management, operational resilience, crisis management, or related fields; or a bachelor's degree, or equivalent, supplemented by a minimum of ten (10) years of relevant professional experience in operational risk management, business continuity planning, management, operational resilience, crisis management, or related fields, is required.
• Candidates with relevant Industry certifications will be preferred.
• Expertise in managing client interactions, ensuring seamless and positive experience throughout all touchpoints.
• Skilled at quickly gaining an understanding of IMF’s business units and the Operational Resilience program to provide exceptional advisory and support services.
• Strong written and verbal communication skills in English.
• Experience in proactive problem identification and solution development.
• Ability to champion change, identify innovative solutions, and work with key stakeholders on implementation efforts.
• Understanding of the Operational Resilience Tool frameworks to support business continuity and resilience programs.
• Sensitivity to diverse cultures and political issues.
• Experience in using AI to support Operational Resilience work.
• Willingness to experiment with innovative solutions.

Skills

• Operational Risk Analysis
• Business Continuity
• Operational Resilience
• Crisis Management
• Client Interaction Management
• Advisory Services
• Problem Identification
• Solution Development
• Change Management
• Stakeholder Engagement
• Operational Resilience Frameworks
• AI Application in Operational Resilience
• Business Continuity Program Management
• Cultural Sensitivity
• Written Communication
• Verbal Communication

Languages

English