Communications Officer – COMPD (Contractual)

The Communications Officer in the IMF's Publishing Division supports IMF.org and multiple websites built on Sitecore XM Cloud. The role involves content publishing, website maintenance, metadata management, quality assurance, and digital content optimization across multiple sites and languages.

Responsibilities

• Create, update, and publish content in Sitecore XM Cloud using approved templates and components.
• Manage content updates across multiple websites and language versions.
• Support content migrations, content audits, and ongoing site maintenance.
• Perform quality assurance (QA) reviews to ensure content accuracy, functionality, accessibility, and compliance with publishing standards.
• Maintain metadata, tagging, indexing, and content taxonomy standards across digital platforms.
• Apply SEO, GEO, and AEO best practices, including page titles, descriptions, alt text, and internal linking.
• Ensure consistent metadata and content governance practices to improve discovery and user experience.
• Monitor website performance and engagement metrics and recommend content improvements.
• Partner with business stakeholders to gather requirements, manage content requests, and resolve publishing issues.
• Coordinate with technical teams and vendors, escalating development-related issues when necessary.
• Support the delivery of high-quality digital content that advances the IMF’s communications and outreach objectives.
• Collaborate with colleagues across the Communications Department and the wider institution on content and publishing initiatives.
• Contribute to other divisional and departmental projects as required.

Requirements

• Advanced university degree or equivalent in communications, international relations, languages, or related field.
• Alternatively, a university degree and six years of relevant professional experience.
• Hands-on experience with enterprise content management systems (CMS) is required; Sitecore XM Cloud, Sitecore XP, Experience Editor, Page Builder, or similar CMS platform is desirable.
• Experience managing multilingual websites and web publishing workflows.
• Experience working with component-based design systems and reusable content components.
• Strong understanding of metadata management, content taxonomy, and SEO best practices.
• Experience using web analytics tools, such as Adobe Analytics or Google Analytics, to monitor performance and audience engagement.
• Familiarity with digital publishing tools and graphic design software, such as Adobe Creative Suite.
• Working knowledge of HTML, CSS, and basic web development principles is desirable.
• Demonstrated project coordination and organizational skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Strong analytical and problem-solving capabilities, with a commitment to continuous improvement.
• Excellent interpersonal, communication, and stakeholder management skills.
• Knowledge of accessibility standards and best practices for digital content.
• Proficiency in an additional language, particularly Russian or Japanese, is an asset.

Skills

• Enterprise Content Management
• Sitecore XM Cloud
• Sitecore XP
• Experience Editor
• Page Builder
• Multilingual Website Management
• Web Publishing Workflows
• Component-based Design Systems
• Reusable Content Components
• Metadata Management
• Content Taxonomy
• SEO Best Practices
• Web analytics
• Google Analytics
• Digital Publishing Tools
• Adobe Creative Studio
• HTML
• CSS
• Project Coordination
• Accessibility Standards

Languages

English