HR Officer

The HR Officer is responsible for HR management at the Baghdad Sub-delegation, providing HR services in line with ICRC policies and local laws. The role supports recruitment, employee relations, performance management, learning and development, remuneration, and general HR administration.

Responsibilities

• Ensures that staff-management policies are applied correctly.
• Ensures information flow of HR issues and advises on various issues at the site.
• Maintains adequate communication among the staff.
• Monitors and ensures compliance with local labour laws and staff regulations.
• Supports the recruitment process and provides HR expertise.
• Reviews and publishes internal and external job offers.
• Evaluates candidates' files, conducts interviews and participates in selecting candidates.
• Is candidates’ main point of contact during the recruitment process and answers their questions, including on the outcome of their applications; carries out administrative tasks (e.g. handling employee files and organizing language tests).
• Takes part in evaluating recruitment activities and adjusts action plans and programmes accordingly, particularly during emergencies.
• Keeps the recruitment tool and candidates’ information up to date.
• Ensures that new employees are welcomed and onboarded properly.
• Ensures coherency, continuity in administration and management of resident employees.
• Counsels staff for desired behaviour change.
• Handles employee grievances and disciplinary outcomes within the provisions of staff regulations and labor laws, participating actively in conflict solving.
• Provides support to line managers on how to implement the Performance Management System with the aim to evaluate and develop competencies of the staff they manage.
• Gives trainings to staff on the performance appraisal guidelines and best practices of performance management when necessary.
• Explains the training policy to managers and staff, and acts as the focal point for training-related questions.
• Informs and advises on priorities of trainings and selection of staff to participate.
• Supports the identification and assessment of training needs within teams, and follow-up of internal and external training activities.
• Ensures accurate salary entries on the HRspace, prepares the monthly payroll movement, and shares it with the HR Admin Officer.
• Handles staff loan and salary advance requests by preparing loan agreements/salary advance request and coordinating with the Finance department for payment.
• Supports in filling and providing the required documentation and information for IRSP benefit payments.
• Ensures up to date HR data and records on HRspace (HRIS).
• Manages the BAG HR Services Service and Task Management (STM) and attributes requests when relevant.
• Responsible on managing the onboarding and offboarding of the staff (includes retirement cases, resignation, termination).
• Manages the daily worker process and validation.

Requirements

• University degree or professional diploma in Human resources or similar field.
• Fluency in Arabic and Very Good English languages.
• Computer proficiency, including Microsoft suites, and experience of HR information systems.
• 5 years of progressive experience in HR, minimum 3 years’ experience as an HR Generalist.
• A Very good understanding of Iraq labour laws and country legislation.
• In-depth knowledge and experience of HR best practices.
• Experience with Humanitarian organization is an advantage.
• Very good communication and interpersonal skills.
• Very good organizational and prioritization skills.

Skills

• Human Resources Management
• HR Information Management Systems
• Microsoft Office Suite
• Recruitment
• Employee Relations
• Performance Management
• Learning and Development
• Remuneration Management
• Iraq Labour Law
• HR Best Practices
• HR Generalist Support

Languages

Arabic, English