Data & Analytics Officer

The Data & Analytics Officer supports and monitors key data management processes to enable evidence-based decision-making within the Protection Working Unit. The role involves managing data accuracy, performing quality checks, analyzing datasets, and driving continuous improvements in data management and analytics.

Responsibilities

• Manage and maintain data within the CRM (Customer Relationship Management) system, ensuring accuracy, consistency, and timely updates of records
• Perform comprehensive quality checks on large volumes of data, including reviewing, validating, and identifying inconsistencies, trends, and patterns to support data integrity and operational decision-making
• Analyze complex datasets to detect recurring issues, anomalies, and opportunities for process improvement
• Utilize advanced Excel functions (e.g., Power Query, pivot tables, complex formulas) to process, clean, and structure large datasets efficiently
• Apply SQL (Structured Query Language) queries for data extraction, transformation, validation, and bulk updates within databases
• Execute mass data uploads, corrections, and reconciliations while ensuring compliance with established data management procedures
• Collaborate with relevant teams to resolve data discrepancies and improve data collection and processing workflows
• Contribute to the continuous improvement of data management processes, tools, and quality standards

Requirements

• Ukrainian citizenship or permanent residence permit in Ukraine
• University degree or equivalent
• Knowledge of BI, SQL, statistical packages, Tableau
• Typically, 3–5 years’ overall professional experience
• Minimum 2 years’ experience in a similar field (Analysis & Evidence, Geographic Information Systems, Data Management, etc.)
• Professional fluency (written and spoken) in English and Ukrainian
• Computer literate, including good knowledge of Microsoft Office
• Ability to interact effectively with data users, managers and other stakeholders
• Ability to understand new business processes and their interplay with software and organizational structure
• Self-motivated with a strong commitment to teamwork and humanitarian principles
• Flexible, enthusiastic, and willing to learn
• Ability to work independently, as well as effectively under supervision
• Ability to organize and prioritize multiple tasks
• Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment

Skills

• Business Intelligence Reporting
• SQL
• Statistical Analysis
• Tableau
• Data Analysis
• Geographic Information System
• Data Management
• Microsoft Office Suite
• Data Quality Assurance
• Evidence-Based Decision Making
• Stakeholder Engagement
• Business Process Understanding
• Data Accuracy Management
• Data Analytics
• Multi-cultural Team Collaboration

Languages

English, Ukrainian