Passenger data expert
International Civil Aviation Organization
- Location:
- Montreal, Canada
- Grade:
- T1
- Category:
- Professional Staff
- Remote:
- Yes
Posted Oct 22, 2026Apply by Nov 6, 2026 (15d left)
See your match score & applyThe Passenger data expert provides and coordinates technical assistance to States for implementation of Advance Passenger Information (API) and Passenger Name Record (PNR) systems, develops tools and guidance materials, supports establishment of Passenger Data Single Window arrangements, and monitors ICAO API and PNR implementation activities. The role contributes to enhancing Member States' capacity to comply with international aviation facilitation standards and supports ICAO passenger data programmes.
Responsibilities
- Provide and coordinate country-specific technical assistance under the Africa API and PNR Implementation Support Programme to strengthen participating States’ readiness for implementation of API and PNR systems.
- Conduct and coordinate readiness assessments and gap analyses against applicable ICAO API and PNR requirements.
- Prepare State assessment reports identifying existing capabilities, priority gaps, implementation dependencies, recommended actions and capacity-building requirements.
- Support States in reviewing and strengthening legislation, regulations and administrative procedures governing the collection, transmission, use, retention, protection and sharing of API and PNR data.
- Develop customized National API/PNR Implementation Roadmaps with national implementation teams.
- Provide country-specific technical assistance through missions, virtual consultations, document reviews, implementation clinics and targeted mentoring.
- Coordinate with national focal points, relevant public authorities, ICAO Regional Offices and other stakeholders to support national ownership and effective implementation.
- Develop and maintain practical tools, methodologies and guidance materials to support consistent delivery of technical assistance.
- Develop and maintain an API/PNR Legal and Administrative Framework Toolkit.
- Develop practical implementation guidance covering applicable API and PNR-related provisions of Annex 9 and associated ICAO guidance material.
- Develop standardized methodologies, assessment tools and templates for readiness assessments and programme implementation activities.
- Prepare guidance on national governance structures, institutional responsibilities, inter-agency coordination and administrative arrangements.
- Develop supporting materials on operational and technical planning including data acquisition and exchange requirements.
- Review and update programme tools, templates and guidance materials based on implementation experience and lessons learned.
- Provide specialized technical assistance to Member States in establishing sustainable Passenger Data Single Window arrangements and strengthening operational and targeting capabilities.
- Provide technical guidance on establishment of Passenger Data Single Window arrangements including administrative structures and inter-agency information-sharing arrangements.
- Support States in developing national targeting capabilities including organizational structures and risk assessment methodologies.
- Assist States in defining operational and technical requirements for API and PNR systems.
- Provide technology- and procurement-neutral technical advice to support States in preparing functional and technical requirements and evaluating passenger data solutions.
- Support development and review of standard operating procedures and inter-agency workflows for API and PNR programmes.
- Promote integrated border management, inter-agency cooperation and knowledge transfer among relevant authorities and stakeholders.
- Coordinate and monitor ICAO API and PNR implementation support activities promoting measurable progress and regional cooperation.
- Monitor State implementation progress against agreed National API/PNR Implementation Roadmaps and performance indicators.
- Conduct implementation reviews with national API/PNR teams and relevant authorities providing recommendations.
- Coordinate regional API/PNR implementation clinics, workshops and peer-to-peer exchanges.
- Identify, document and disseminate lessons learned, good practices and successful implementation approaches.
- Coordinate with ICAO Regional Offices and relevant organizations to align technical assistance with State priorities and avoid duplication.
- Prepare technical reports, management briefings and recommendations on programme progress and challenges.
- Provide specialized technical expertise on ICAO API and PNR requirements and contribute implementation-based input to relevant ICAO passenger data activities.
- Provide technical advice on application and implementation of API and PNR requirements contained in Annex 9, ICAO Doc 9944, WCO/IATA/ICAO API Guidelines and other ICAO guidance.
- Analyse recurring legal, administrative, operational and technical implementation issues and provide practical guidance.
- Prepare technical analyses, implementation briefs, reports, presentations and inputs to ICAO papers based on programme findings.
- Contribute implementation-based input to ICAO work concerning API and PNR guidance and supporting material.
- Maintain liaison with relevant ICAO Sections, Regional Offices and international organizations on API/PNR implementation matters.
- Participate in relevant ICAO, international and regional API/PNR meetings, workshops and activities providing technical expertise.
- Perform other related duties as assigned.
Requirements
- First level university degree, preferably in international affairs, business administration, computer science, engineering, or in a related field.
- Advanced level university degree is desirable.
- Considerable experience (preferably 10 years or more) of Advance Passenger Information (API) and Passenger Name Record (PNR) related issues.
- Experience in automated data processing systems and electronic data exchange capabilities.
- Technical expertise related to the UN/EDIFACT PAXLST Message and related matters.
- Technical expertise related to the PNRGOV Guidelines.
- Experience in the evaluation, assessment and/or audit of State implementation of provisions following international guidelines, regulations or best practices, preferably in the area of air transport facilitation.
- Experience in the delivery of training, provision of direct assistance to governmental authorities and/or other related capacity building work.
- Experience in inspection of State models in the areas of facilitation.
- Experience in training and capacity building work in aviation.
- Experience working in an airline or with airline operators, preferably in the area of air transport facilitation is desirable.
- Fluent reading, writing and speaking abilities in English and French.
- A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, or Spanish) is desirable.
Skills
- Advance Passenger Information
- Passenger Name Record
- Automated Data Processing
- Electronic Data Exchange
- UN/EDIFACT PAXLST Message
- PNRGOV Guidelines
- State Implementation Assessment
- Air Transport Facilitation
- Training Delivery
- Capacity Building
- Inspection of Facilitation Models
- Aviation Security
- Passenger Data Single Window
- Technical Assistance
- International Aviation Standards
Languages
English, French