Travel Specialist

The Travel Specialist consultant will assist with the development, implementation and monitoring of the Fleet Management functions at FAO. The role includes supporting travel programme management, data reporting, training delivery, and system enhancements to ensure efficient and sustainable travel and fleet operations.

Responsibilities

• Assist with the provision of policy guidelines and information related to FAO travel programme and process requests for policy exceptions through the Head of Unit, as required.
• Contribute to the preparation, organization and roll-out of travel trainings to staff on travel related policies, process, procedures and systems.
• Participate in the review and monitoring of FAO travel programme monitoring in Headquarters and in decentralized Offices.
• Generate data, reports and information for submission to various internal and external stakeholders including management, auditors and governing bodies.
• Contribute to the monitoring of data reports to ensure accuracy identification of data quality issues.
• Support the implementation of the various travel projects including the implementation and support of the global travel agency contract, online booking tools and any other identified initiatives.
• Track and monitor service issues with the contractors managed by the unit and follow up for timely resolution.
• Participate in the identification of travel system issues including drafting of requirements, development and testing of system changes and enhancements.
• Support the roll-out of travel initiatives, including delivering trainings and building capacity within the user community.
• Perform other related duties as required.

Requirements

• Advanced University degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in business administration, public administration, data analytics and management, economics, general administration or related fields. Consultants with bachelor's degree need two additional years of relevant professional experience.
• University degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in business administration, public administration, data analytics and management, economics, general administration or related fields (for PSA).
• Five years of relevant experience in management and administration of corporate travel programmes, including data reporting and travel management systems.
• Full proficiency/working knowledge of English, French or Spanish.
• Work experience in more than one location or area of work.
• Experience in travel programme management in the humanitarian sector and detailed knowledge of industry standards, best practice, preparedness and cost effectiveness.
• Experience in data analysis, project management.
• Ability to work independently and build relationships with a wide range of stakeholders, both internally and externally.
• Verbal and written communication skills, including speaking, networking, presenting and writing.
• Knowledge and experience of the UN system will be an asset.

Skills

• Corporate Travel Management
• Travel Programme Management
• Data Reporting
• Transportation Management Systems
• Data Analysis
• Project Management
• Training Delivery
• Fleet Management Operations
• Stakeholder Engagement
• Verbal Communication
• Written Communication
• Presentation Skills
• Networking
• Cost Effectiveness
• Humanitarian Sector Travel
• UN System Knowledge

Languages

English, French, Spanish