Programme Associate

The Programme Associate (OSP) plays a lead role in the coordination of support for users of OSP managed systems, including the Field Programme Management Information System (FPMIS), Enterprise Risk Management (ERM) Module and Internal Controls Reporting tool, providing training and procedural guidance to managers and staff. The position is located in the Office of Strategy, Programme and Budget (OSP) at FAO headquarters in Rome, Italy.

Responsibilities

• Provide Help Desk support for OSP-managed systems and related processes, including FPMIS, the Enterprise Risk Management (ERM) Module, and the Internal Controls Reporting tool, including managing access rights.
• Prepare and deliver training on OSP-managed systems and related processes.
• Participate in testing of new functionality for OSP managed systems.
• Develop user guides and procedural guidance for OSP managed systems and processes.
• Extract and review data and information from OSP managed systems and draft reports, presentations and graphics.
• Maintain and regularly update intranet content and handbook pages, ensuring information is accurate, current, and accessible to users.
• Review current processes and make recommendations to improve systems, operational and administrative procedures.
• Perform other duties as required.

Requirements

• Secondary School Education.
• Five years of experience in administrative/financial/planning/programming/budgeting activities for both Regular Programme and projects.
• Working knowledge (proficiency - level C) of English.
• Working knowledge (proficiency - level C) of one of the other working languages of the Organization (Arabic, Chinese, French, Russian or Spanish).
• Ability to effectively use standard office software, such as MS Office (Windows, Word, Outlook, Excel, PowerPoint, Teams, Copilot).
• Ability to effectively use project management software and FAO corporate financial systems and applications.
• General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or a valid work permit and reside within commuting distance of the duty station at the time of the application.

Skills

• Administrative Support
• Financial Planning
• Budgeting
• Programme Management
• Project Management Tools
• FAO Corporate Systems
• Microsoft Office Suite
• Word
• Outlook
• Excel
• Power Point
• Teams
• Copilot Agent
• Training Delivery
• Procedural guidance
• Enterprise Risk Management
• Internal Controls Reporting
• Field Programme Management Information System

Languages

English, Arabic, Chinese, French, Russian, Spanish