AI & Digital Transformation Associate Officer

Join the EIB’s Projects Directorate to drive the digital and AI-enabled transformation of portfolio monitoring, operational coordination and process simplification. Support the development of digital tools and AI-enabled solutions to improve decision-making and efficiency for internal users and external stakeholders.

Responsibilities

• Collect, structure and analyse project-related information to improve visibility over project pipelines, recurring issues and follow-up priorities.
• Support digital process improvement by converting Word-based templates, checklists and forms into structured online templates, simple workflows and user-friendly digital formats.
• Identify and help implement practical AI-enabled solutions for document structuring, information organisation, drafting support, portfolio analysis and knowledge management.
• Coordinate with GIS and relevant services to ensure digital tools and working methods align with Bank standards, platforms and governance requirements.
• Contribute to analytical tools, methodologies and monitoring approaches supporting strategic procurement considerations.
• Support coordination and knowledge management activities related to EIB Global operations, advisory services and strategic procurement initiatives.
• Analyse project, portfolio and process-related information to identify trends, bottlenecks, risks and improvement opportunities, and prepare concise notes, dashboards, presentations and recommendations.
• Review digital platforms, process reforms and AI-enabled practices used by comparable institutions to identify good practices and opportunities for improvement.
• Support awareness-raising activities, guidance materials, presentations and events linked to digital transformation, process simplification and change management.

Requirements

• University degree, minimum an equivalent to a Bachelor, in a relevant field such as Economics, Engineering, Data Science, Information Systems, Digital Transformation or another relevant discipline.
• At least 3 years of relevant professional experience in one or more of the following areas preferably infrastructure project cycles and/or project or portfolio analysis combined with experience in process improvement, digital transformation, data-related work, or the development/support of digital business support tools.
• Good digital literacy and practical experience in organising information, using Microsoft 365 tools, preparing tracking tables, online forms or simple workflows.
• Interest in applying digital and AI-enabled tools to improve business processes, document handling, knowledge management and analytical outputs.
• Strong analytical and drafting skills, with the ability to structure information clearly and prepare concise notes, dashboards, presentations or recommendations.
• Good coordination and collaboration skills, with the ability to follow up with different teams and contribute constructively in a multidisciplinary environment.
• Excellent knowledge of English and/or French (knowledge of other EU languages would be an advantage).
• Preferred: Knowledge or direct experience in low-code/no-code tools, online forms, workflow tools or practical digital process automation.
• Preferred: Experience with AI-enabled tools, prompt design, document automation, knowledge management or information organisation.
• Preferred: Experience working in or with an international financial institution or multilateral development bank environment.
• Preferred: Experience in process improvement, standardisation, organisational transformation, strategic procurement, sustainable procurement, innovation procurement, value-for-money or market engagement.

Skills

• Digital Transformation
• Process Improvement
• Data Analysis
• Project Cycle Management
• Portfolio Analysis
• MS Office 365
• Workflow Design
• Online Forms
• AI-enabled Tools Deployment
• Prompt Design
• Document Automation Software
• Knowledge Management
• Information Organization
• Digital Literacy
• Drafting Skills
• Dashboard Preparation
• Presentation Skills
• Coordination Skills
• Collaboration Skills
• Strategic Sourcing
• Sustainable Procurement
• Value for Money Analysis
• Market Engagement
• Low-code No-code Tools

Languages

English, French