Associate, Scrum Master

This role involves facilitating Agile Scrum ceremonies and enabling cross-functional teams to deliver high-impact digital solutions. The Scrum Master will support Agile squads, remove blockers, and drive continuous improvement to foster a high-performance Agile culture.

Responsibilities

• Facilitate core Scrum ceremonies (stand-ups, sprint planning, retrospectives, refinements) to keep teams aligned and productive
• Support 2–4 Agile squads, ensuring delivery flows smoothly and consistently
• Partner with Product Owners and BAs to ensure well-defined, prioritised user stories
• Help teams deliver accurate estimations and maintain sprint cadence
• Remove blockers quickly by collaborating with stakeholders and enabling team ownership
• Track team health, velocity, and capacity, proactively identifying risks and improvements
• Drive continuous improvement, refining ways of working at squad and programme level
• Promote a high-performance Agile culture, built on transparency, collaboration, and accountability
• Coach teams to become self-organising and cross-functional
• Manage dependencies and keep delivery aligned with the most impactful priorities

Requirements

• Proven experience as a Scrum Master or Agile delivery role within cross-functional teams
• Strong understanding of Agile methodologies (Scrum, principles, practices)
• Hands-on experience facilitating Scrum ceremonies and Agile rituals
• Experience working with Jira, Confluence, or similar delivery tools
• Good understanding of estimation techniques (Story Points, T-shirt sizing, velocity)
• Ability to remove blockers and manage dependencies effectively
• Strong communication and stakeholder management skills
• Experience working in Agile product delivery environments
• Ability to foster team collaboration, ownership, and continuous improvement
• Basic understanding of technical environments and development pipelines
• Scrum certifications (CSM, PSM, or equivalent) (nice to have)
• Experience working in scaled Agile environments (nice to have)
• Exposure to DevOps or CI/CD delivery models (nice to have)
• Background in financial services or regulated environments (nice to have)
• Experience coaching teams at different Agile maturity levels (nice to have)
• Degree in a relevant field (Tech, Engineering, Business, etc.) (nice to have)

Skills

• Scrum Mastery
• Agile Methodologies
• Scrum Ceremonies Facilitation
• Jira
• Confluence
• Estimation Techniques
• Story Points
• T-shirt Sizing
• Velocity Tracking
• Blocker Removal
• Dependency Management
• Stakeholder Management
• Agile Delivery Model
• Team Collaboration
• Continual Improvement
• Technical Environment Understanding
• Development Pipelines

Languages

English