Support Assistant

The Support Services Assistant provides administrative and operational support to the Support Services Department by assisting with finance, procurement, logistics, human resources, and administration activities. The role ensures compliance with organizational policies and contributes to efficient delivery of support services enabling effective program implementation.

Responsibilities

• Distribute and collect quotations following DRC procurement processes.
• Update relevant databases under the supervision of the line manager.
• Communicate with suppliers, resolve order issues, and manage vendor relationships.
• Process payments for suppliers.
• Manage field office warehouse, record keeping and ensure stock is stored correctly and rotated effectively.
• Prepare monthly warehouse stock report.
• Update record of assets and GPE for Field office premises.
• Maintain record of all room inventory for Field Office premises.
• Track issuing and receiving assets for Field office.
• Refuel vehicles and generators.
• Ensure office environment and guest houses look neat and professional.
• Complete all Field premises repair and maintenance services.
• Keep track and control all office supplies and stationaries stock.
• Maintain good record of staff attendance sheets and track staff attendance.
• Collect HR documents and forms from newly hired employees and file as required.
• Record incoming and outgoing correspondences and register them.
• Ensure finance supporting documents are complete (coding, authorization level, types of documents).
• Ensure monthly original documents are scanned properly.
• Send original financial documents to Area office on time.
• Organize payments in a timely manner.
• Ensure filing system is clear, clean, and up to date.

Requirements

• Minimum 3 years of relevant experience with I-NGOs within the humanitarian organization in the field of support services.
• Bachelor’s degree in business administration, Economics.
• Good level of proficiency in MS Office.
• Good inter-personal, communication and listening skills.
• Ability to work with people from various groups and backgrounds.
• English (working level).
• Pashto (Fluent).
• Dari (Fluent).

Skills

• Administrative Support
• Operational Support
• Finance Support
• Procurement Support
• Logistical Support
• Human Resources Support
• Compliance Monitoring
• Microsoft Office Suite
• Project Implementation Support

Languages

English, Pashto, Dari