Protection Team Leader-GBV- Re-Advertised – Um Dukhun

The Protection Team Leader-GBV leads the delivery of integrated Gender-Based Violence (GBV) and Psychosocial Support (PSS) services, providing technical supervision, coordination, and strategic guidance to ensure survivor-centered care and effective programming in Sudan. The role involves team leadership, capacity building, data management, and coordination with partners to enhance protection outcomes for displaced and vulnerable populations.

Responsibilities

• Enforce a strong supervision role in GBV case management and the delivery of PSS activities, including coaching, mentoring, and shadowing.
• Conduct regular case file audits and survivor-centered capacity assessments.
• Carry out periodic MHPSS capacity assessments.
• Support the development of capacity-building plans for GBV and PSS staff.
• Oversee data collection and ensure proper information management in line with GBV case management sensitive data protection protocols.
• Manage and supervise WGSS facilitators and community volunteers.
• Oversee provision of Dignity kits.
• Conduct GBV risk assessments and safety audits.
• Mainstream GBV across Non-protection sectors within DRC.
• Manage cash/assistance to GBV survivors.
• Ensure foundations of GBV Case management services are in place and regularly updated.
• Line-manage Protection Officers (GBV & PSS) delivering GBV services, with overall responsibility for GBV caseworkers and community volunteers.
• Ensure high-quality case management services for GBV survivors and individuals with specific needs, in line with DRC processes, SOPs, and protocols.
• Ensure high-quality delivery of structured and unstructured PSS programming in accordance with DRC Sudan PSS curricula and SOPs.
• Lead field assessments, safety audits, coordination with partners, referrals, and capacity-building initiatives.
• Ensure all activities comply with donor and DRC regulations.
• Support project planning including work plans, procurement plans, HR plans, communication plans, and budget management.
• Maintain oversight of DRC WGSS field spaces.
• Provide technical support, supervision, and guidance to the GBV team.
• Identify technical gaps and implement solutions.
• Support recruitment, onboarding, training, and day-to-day supervision of GBV staff.
• Ensure staff compliance with international protection standards and best practices.
• Strengthen the capacity of GBV Officers across program activities.
• Monitor staff performance, working hours, and conduct performance evaluations.
• Contribute to GBV proposals with field-based inputs.
• Ensure timely and effective implementation of activities including budget tracking, procurement, and reporting.
• Act as an alternate focal point for GBV programming when needed.
• Attend GBV Sub-Cluster and MHPSS Working Group meetings.
• Maintain strong relationships with stakeholders, partners, and service providers.
• Conduct evidence-based advocacy for vulnerable populations.
• Ensure up-to-date service mapping and staff awareness of available services.
• Monitor and ensure achievement of targets in line with DRC and donor requirements.
• Ensure compliance with the DRC Code of Conduct.
• Participate in relevant trainings and coaching.
• Perform any other duties as assigned by the Protection Project Manager.

Requirements

• Proven experience (at least 3 years) in GBV case management.
• Demonstrated experience in team supervision and leadership.
• Strong understanding and application of the survivor-centered approach.
• Experience handling high-risk cases.
• Familiarity with displacement contexts (IDPs, returnees, refugees) is an advantage.
• Strong commitment to confidentiality and ethical standards.
• Excellent interpersonal, organizational, and communication skills.
• Ability to work independently and under pressure.
• Computer literacy (MS Word, Excel, internet).
• University degree in Gender studies, Psychology, social sciences, international law, humanitarian affairs or similar field.
• Fluency in written and spoken Arabic and English.
• Fluency in local spoken languages.

Skills

• GBV Case Management
• Team Supervision
• Team Leadership
• Survivor Centred Approaches
• High-Risk Case Handling
• Displacement Contexts
• Confidentiality Standards
• Ethical Standards
• Interpersonal Skills
• Organizational Skills
• Communications Skills
• Independent Work
• MS Word
• Excel
• Data Management
• Capacity Building
• Coordination with Partners
• Psychosocial Support
• Protection Programming

Languages

Arabic, English