Monitoring, Evaluation, Accountability and Learning Officer

The Monitoring, Evaluation, Accountability and Learning Officer is responsible for conducting monitoring activities across Mykolaiv and Kherson oblasts to assess programme implementation quality, relevance, and effectiveness. The role involves data collection, analysis, reporting, and supporting programme improvement and donor reporting requirements in southern Ukraine.

Responsibilities

• Implement the regional monitoring plan and ensure timely reporting of monitoring activities according to the plan and project schedule.
• Conduct routine monitoring activities including field visits and Post-Distribution Monitoring (PDM).
• Hold regular meetings with programme teams to ensure accurate and timely IPT reporting.
• Verify indicators across all reporting platforms (KoBo, InfoPortal).
• Support joint monitoring activities involving DRC beneficiaries using various monitoring tools.
• Coordinate with relevant teams to obtain beneficiary lists for Post-Distribution Monitoring.
• Conduct beneficiary phone surveys as part of Post-Distribution Monitoring.
• Carry out regular monitoring visits to programme implementation sites.
• Prepare monitoring visit reports and communicate findings to relevant teams.
• Provide regular verbal and written feedback on observations and recommendations from monitoring visits.
• Ensure high data quality through accurate data collection, entry, uploading, and basic data analysis.
• Collect appropriate Means of Verification (MoVs) and ensure proper documentation and archiving.
• Regularly analyse Post-Distribution Monitoring results and present findings during monthly review meetings.
• Collect quantitative and qualitative data at programme implementation sites.
• Support project teams in conducting assessments throughout the project cycle including tool development, document review, data collection, and data analysis.
• Ensure timely response to complaints and requests for assistance in coordination with programme teams.
• Support promotion and effective dissemination of the Complaints and Feedback Mechanism (CFM) among beneficiaries.
• Facilitate regular Lessons Learned sessions with programme teams to promote continuous learning and programme improvement.

Requirements

• At least 2 years of relevant work experience, preferably in social work, community development, NGOs, or civil society.
• Experience working with NGOs and/or in the humanitarian sector, including the use of data collection tools.
• University degree in a relevant field (development or social research preferably with a focus on monitoring and evaluation as well as compliance issues) or equivalent professional qualification.
• Knowledge of or experience in Monitoring & Evaluation (M&E), information management, or accountability.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Basic knowledge of data analysis methods and tools.
• Fluency in Ukrainian.
• Desirable: Proficiency in English.

Skills

• Monitoring and Evaluation
• Accountability
• Data Collection
• Data Analysis
• Information Management
• Community Development
• Social Research
• Humanitarian Sector Expertise
• NGO Experience
• MS Word
• MS Excel
• MS PowerPoint

Languages

Ukrainian, English