Emergency Officer

The Emergency Officer supports the planning and implementation of emergency assistance activities including cash, non-food items, and winterization programs. The role involves field operations, data collection, beneficiary registration, distributions, documentation, and coordination with communities and partners to ensure effective program delivery and compliance with organizational standards.

Responsibilities

• Support the planning and implementation of emergency assistance activities (cash, NFIs, winterization), ensuring efficiency and adherence to work plans
• Support implementation of emergency activities in line with DRC PCM standards, including contributing to planning, tracking progress against targets, and ensuring alignment with workplans
• Contribute to needs assessments and field missions, including joint field visits with other sectors to identify needs, vulnerabilities, and target beneficiaries
• Support identification of vulnerable populations and appropriate targeting in coordination with relevant teams
• Participate in monitoring of DRC`s partner-led basic needs programming (cash and non-food items assistance)
• Prepare and maintain documentation packages for beneficiary payments and distributions, ensuring accuracy and confidentiality
• Support the development of proposals by providing field-level inputs, data, and lessons learned
• Contribute to monthly, quarterly, and annual reporting
• Ensure regular field presence in Shostka/Sumy (approximately 2 visits per month, or as required, approximately 50% of the time) to support implementation, coordination and integration with other sectors and partners
• Coordinate with other DRC sectors and partners to ensure integrated programming, including joint planning of locations, targeting, and activities
• Build and maintain relationships with community stakeholders, local authorities, service providers, and partners, contributing to service mapping and improved access to services
• Facilitate internal and external referrals in coordination with relevant actors and partners, ensuring beneficiaries are linked to appropriate services
• Ensure clear, respectful and transparent communication with beneficiaries, supporting accountability to affected populations (AAP)
• Support collaboration with local service providers and partners during field activities
• Ensure effective information flow between field teams and programme management, including consolidation of field inputs and feedback
• Collect and analyze data on beneficiaries to support evidence-based programming
• Ensure accuracy and quality of data collected, including proper documentation and collection of Means of Verification (MoVs) in line with reporting requirements
• Ensure proper archiving, secure storage, and confidentiality of beneficiary data
• Maintain trackers of distributions, warehouse balances, and stock levels, reporting regularly to the Emergency Specialist
• Develop and coordinate field movement plans in collaboration with the Emergency Specialist
• Assist in the safe handling and distribution of NFIs, ensuring accountability for stock and assets
• Support the organization of distributions and ensure accurate documentation of delivered assistance

Requirements

• Relevant university degree (e.g. political science, international development, economics) or equivalent professional experience
• Minimum 2 years of relevant experience in sector area working for an NGO
• Proven experience in field implementation (e.g. distributions, assessments, beneficiary management)
• Ability to coordinate activities and communicate effectively with different stakeholders (communities, teams, local actors)
• Basic understanding of project cycle management (PCM) and reporting processes
• Ability to work independently, organize tasks, and prioritize in a dynamic environment
• Strong attention to detail and ability to manage data and documentation
• Fluency in local language
• Excellent skill in MS Word, Excel, and PowerPoint
• Availability for field trips (50% of the time)
• Experience working across different sectors (e.g. Protection, Shelter, or similar) (desired)
• Experience supporting coordination or referrals between actors (desired)
• Familiarity with humanitarian principles (AAP, protection, inclusion) (desired)
• Basic English is an asset (desired)
• Skills in Kobo, Esri or similar data-collection app (desired)

Skills

• Field Implementation
• Beneficiary Management
• Project Cycle Management
• Data Management
• Documentation
• Stakeholder Coordination
• MS Word
• Excel
• Power Point
• Kobo
• ESRI suite
• Humanitarian Principles
• Cash Assistance Programming
• Food and Non-Food Item Distribution
• Winterization Programs
• Field Operations Experience
• Data Collection
• Reporting Processes

Languages

English, Local language