CCCM Team Leader

The CCCM Team Leader is responsible for leading and managing the CCCM/SMS Officers and providing strategic technical support to partner organizations implementing Shelter/SMC activities. The role involves overseeing operations across multiple regions, ensuring protection-centered approaches, liaising with authorities, and managing project implementation and reporting.

Responsibilities

• Ensure collaborative and technical relationship with Shelter/SMC sectors and the migrant workers working group at both Sub-National and national levels
• Technical supervision and quality assurance of SMC activities in collective sites supported with site management by DRC
• Ensure that care and maintenance needs of shelters are met through services and in-kind support in collaboration with DRC Protection and procurement teams
• Oversee general project implementation (i.e., progress on activities, budget allocation, and MEAL indicators)
• Support field teams in Beirut, North and Bekaa offices for smooth implementation
• Ensure community-informed programming through regular field visits and support and lead escalation of site level burning issues, needs gaps that cannot be fixed at field level to national sectors/ DRC Lebanon country team
• Ensure appropriate coordination, community engagement and capacity building activities align with sector’s strategy
• Ensure that referral pathways are functional across DRC-supported sites/areas
• Represent DRC with communities, local authorities, site partners, and other stakeholders
• Work with IM team to ensure quality information sharing from data collected by SMC
• Support SMC team on ensuring timely project implementation to ensure achievement of targets, means of verification for each indicator, and budget compliance and expenditure
• Ensure the tools used for site monitoring and coordination in DRC managed sites are adapted to the changes in context through regular communication with the SMC sub-sector
• Provide SMC capacity building through session or on-the-job coaching to various stakeholders and be able to adapt approaches and contents to different targets
• Ensure SMC programming is community-led and incorporates genuine community feedback and engagement throughout the project cycle
• Work closely with Protection team leaders to ensure Protection mainstreaming in DRC’s activities and to ensure coordination on safety audits and distributions in the sites
• Perform any other duties assigned by the Roving Area Program Manager to advance DRC's interventions
• Lead the technical component of data collection exercises as relevant: solutions intention and actions surveys, satisfaction surveys, site monitoring, etc. And ensure site-level collection of data is up to date
• Coordinate and maintain constructive relationships with other local government institutions, local NGO partners, other international organizations, in coordination with the other DRC team members
• Attend relevant sector meetings and working groups (Shelter, SMC, WASH, Social Stability)
• Ensure DRC’s principles and approaches to emergencies are integrated into the response
• Represent DRC with migrant, refugee and local communities, ministries and local authorities, Shelter/SMC and Protection sectors, the migrants working group, site partners, and other stakeholders
• Foster collaborative relationships with local authorities and humanitarian community to facilitate the implementation of activities
• Attend and facilitate meetings with stakeholders, such as local authorities, Clusters/Sectors and working groups, NGOs, INGOs, UN, and IDPs, including translation of meeting proceedings and provision of relevant meeting minutes
• Ensure data being shared on the behalf of DRC SMC is informing with quality and relevant data sources
• Design, validate and ensure smooth implementation of SMC tools and platforms
• Be the focal point for national sector at all levels, and ensure validation of data being shared before it’s shared

Requirements

• Diploma / bachelor's degree required (civil engineering, architecture, sociology, anthropology or another relevant field)
• At least 2 years of SMC/CCCM and/or Shelter experience
• At least 1 year experience in community engagement
• Robust understanding of project management lifecycle to be able to support rolling of activities
• Good computer skills especially in MS Excel
• Experience in working with Kobo and basic data analysis
• Professional working proficiency in English and Arabic
• French, professional working proficiency (desirable)

Skills

• Site Management Support
• Camp Coordination and Camp Management
• Shelter Programming
• Community Engagement
• Project Management Cycle
• MS Excel
• KoBo Toolbox
• Data Analysis
• Protection-centered Approaches
• Strategic Technology Support
• Project Implementation
• Reporting

Languages

English, Arabic, French