Shipping Officer

As a Shipping Officer in CERN’s Shipping Unit, you will organise and coordinate the import and export transportation of goods worldwide by road, air, sea, and rail. You will manage a wide range of shipments, including chemicals, radioactive materials, dual-use items, and other regulated goods, ensuring safe, efficient, and compliant transport operations.

Responsibilities

• Review, correct, and validate transport requests, and organise import and export shipments by road, air, sea, and rail.
• Ensure compliance with transport, customs, and dangerous goods regulations, and prepare and verify transport and customs documentation.
• Coordinate shipments with carriers, freight forwarders, and internal stakeholders, track shipments, and ensure timely delivery.
• Advise CERN users on transport and logistics solutions, prepare transport quotations, and recommend the most suitable shipping options.
• Verify and approve transport invoices, and resolve transport issues, claims, and delivery disputes.
• Provide excellent customer service and respond to users' transport-related enquiries.
• Support continuous improvement of shipping processes and logistics tools.

Requirements

• Some experience in organising international transport operations, including customer service and coordination with various partners across the transport industry.
• Some initial exposure to Incoterms® and their application in international trade and transport.
• Some experience in writing clear and structured procedures and work instructions.
• Your studies focused on Commercial Business Administration, specialising in international transport, logistics, or freight forwarding, or an equivalent field.
• You are a national of a CERN Member State or Associate Member State (excluding Pakistani, Lithuanian, Latvian, Cypriot and Croatian nationals due to ceiling limits).
• By the application deadline, you have a maximum of 2 years of professional experience since graduation in a technical or administrative field and your highest educational qualification is a general secondary education diploma or a shorter non-university degree.
• You can’t hold a bachelor’s degree, master’s degree or PhD.
• You have never had a CERN fellow or graduate contract before.
• Excellent interpersonal and communication skills, with a strong customer and service-oriented mindset.
• Strong organisational skills, with the ability to effectively manage priorities and adapt to a dynamic working environment.
• Good knowledge of Microsoft Office applications, particularly Microsoft Excel and Microsoft Word.
• Spoken and written both English and French.

Skills

• International Transport Operations
• Customer Service
• Transport Industry Coordination
• Incoterms Application
• Procedure Writing
• Work Instructions Development
• Commercial Business Administration
• International Logistics
• Freight Forwarding Management
• Organizational Skills
• MS Excel
• MS Word
• Import Export Coordination
• Regulated Goods Handling
• Transport Compliance

Languages

English, French