Audiovisual Installation & Operations Coordinator

You will contribute to the planning, deployment, operation and maintenance of a modern and high-end hybrid conference infrastructure consisting of nearly 200 meeting rooms and 13 auditoriums used every day by thousands of people at CERN. You will coordinate audiovisual installations and refurbishments, ensure standardisation of AV equipment, support deployment of new technologies, and contribute to continuous improvement of conferencing services.

Responsibilities

• Ensure the standardisation of AV equipment across conference and meeting rooms (projectors, LCD screens, video/audio conferencing systems, sound reinforcement and interpretation systems) and maintain an active technology watch to recommend the most suitable AV solutions.
• Coordinate the design, installation and renovation AV systems in compliance with CERN technical standards, including the programming and maintenance of Extron and Crestron equipment controllers.
• Establish and maintain the master plan for the renovation of AV equipment in meeting rooms and auditoriums, including equipment selection, installation design, commercial offer analysis and coordination with other services involved in room renovation.
• Coordinate the work of external contractors, including equipment installers and operational support teams, organise site visits, ensure maintenance and operational interventions, and manage AV maintenance contracts.
• Provide third-line technical support, identify and resolve complex technical issues, collaborate with webcast, recording and video conferencing services, and contribute to the continuous improvement of conferencing services.

Requirements

• Higher Technical diploma or equivalent relevant experience in the field of Audiovisual Engineering, with a specialisation in Audio and Video Technology or a related field.
• Proven experience in the design, installation and maintenance of AV conference rooms and auditoriums, with proficiency in AV control platforms (Extron, Crestron) and design tools (AutoCAD or equivalent).
• Experience in coordinating technical teams, managing contractors/contracts, and in client relations and user technical support.
• Networking knowledge including the OSI model, Ethernet, TCP/IP, Dante, Art-Net, etc.
• Programming of automated Extron and Crestron controllers.
• Use of office software packages: MS Office, web interfaces, AutoCAD or equivalent.
• Awareness of emerging AV and video conferencing technologies.
• A valid driving licence.
• Work during nights, Sundays and official holidays, when required by the needs of the Organization.
• Medical clearance due to exposure to risk of falling from heights during scaffolding assembly and dismantling operations.
• Spoken and written English or French, with a commitment to learn the other language.

Skills

• Audiovisual Engineering
• Audio and Video Technology
• AV Conference Room Design
• AV Installation
• AV Maintenance
• AV Control Platforms
• Extron Programming
• Crestron Programming
• AutoCAD
• Technical Coordination
• Contract Management
• Client Relations
• Technical User Support
• Networking Knowledge
• OSI Model
• Ethernet
• TCP/IP
• Dante
• Art-Net
• Microsoft Office Suite
• Web Interfaces
• AV Technology Deployment
• AV Equipment Standardisation
• Video Conferencing Technologies

Languages

English, French