Digital Infrastructure Officer

The Digital Infrastructure Officer will provide technical and administrative support to ASEAN digital cooperation bodies and assist in the implementation of digital programmes and projects. The role involves coordination, project management, and support for ASEAN digital initiatives aligned with ASEAN Community Vision 2045 and related strategic plans.

Responsibilities

• Provide technical and administrative support to the ASEAN Bodies in charge of digital cooperation, including assisting in rapporteur works, coordinating follow up actions and decisions, arranging meeting schedules, maintaining repositories and databases, and preparing background papers and reports.
• Provide administrative support for implementation of programmes and projects in digital cooperation, including development of briefing notes, project administration and management, formulation and appraisal of programmes/projects, maintaining information systems, and monitoring implementation for reporting.
• Provide technical and administrative support in implementation of cross-cutting digital cooperation programmes and projects, including maintaining progress of ASEAN Digital Masterplan 2030 and related strategic plans, updating scorecards, and coordinating with other divisions and member states.
• Provide technical and administrative support for development and implementation of digital cooperation programmes and projects with Dialogue Partners, industry, international organisations, and external partners, including coordination and updates.
• Provide secretariat support to the ASEAN Digital Centre and assist in monitoring activities of the ASEAN Digital Fund, including providing updates on progress and activities.

Requirements

• Advanced degree in Telecommunication Management, Information Technology, Business Information Systems, E-commerce, Economics, Public Policy; and/or Bachelor’s degree in the afore-mentioned fields or discipline with a minimum of two (2) years of relevant work experience in technical role.
• Wide knowledge on international digital cooperation and development, especially relating to policy and regulatory issues to promote regional digital integration and capacity development.
• Demonstrated knowledge and policy, research and technical skills in the digital development and ability to acquire them.
• Demonstrated ability to develop, implement, monitor and review policy and procedures.
• Demonstrated ability and proven skills in project management with a focus on data accuracy and proactive progress tracking.
• Demonstrated ability to plan and organise tasks and workflows, with proven ability for multi-tasking, accuracy under pressure and adherence to deadlines.
• Demonstrated ability to develop and maintain sound working relationships with stakeholders.
• Proven skills in problem solving in a complex organisational environment and in work planning.
• Sound oral and written communication skills and strong interpersonal skills, including experience in cross-cultural environment and international settings.
• Competency in computer skills with proficiency in Microsoft Office 365, utilizing advanced Excel for data tracking, Outlook for executive scheduling, and SharePoint for organizational data governance.
• Proficient in project management tools for developing detailed Gantt charts, defining critical paths, and establishing project baselines.
• Willingness and ability to travel to support ASEAN digital initiatives as required by the position.
• Sound command of English, written and spoken.

Skills

• Telecommunication Management
• Information Technology
• Business Information Systems
• E-Commerce
• Digital Policy
• Digital Regulatory Frameworks
• Regional Digital Integration
• Capacity Development
• Policy Implementation
• Policy Monitoring
• Policy Review
• Project Management
• Data Accuracy
• Project Progress Tracking
• Task Planning
• Workflow Organisation
• Stakeholder Engagement
• Problem Solving
• Work Planning
• MS Office 365
• Advanced Microsoft Excel
• Outlook
• SharePoint Development
• Gantt Chart
• Critical Path Analysis
• Project Baseline Establishment

Languages

English