State Relations Disaster Liaison

The State Relations Disaster Liaison is responsible for leading and managing a primarily volunteer team to support and provide Partner and Emergency Management Agency (EMA) Support in New York State. This role serves as the lead functional expert in a Red Cross Region for Partner/EMA Support function, providing technical expertise, training, and leading regional implementation of Partner/EMA Support.

Responsibilities

• Develop a volunteer workforce to represent the Red Cross as a regular presence at EMA to manage relationships and maintain familiarity with operations in those offices.
• Represents the full disaster cycle of preparedness, response, and recovery within scope of position.
• Ensures the delivery of American Red Cross services to diverse communities.
• Supports EMA planning, exercising and training for preparedness, response, and recovery in assigned Region or territory; representing Red Cross interests and articulating Red Cross capacity to support plans during operations.
• Participate in the recruitment, development, training, and readiness of a leadership cadre of volunteers appropriate to meeting both blue and gray sky activity with EMA to assure a unified voice of ARC to this partner.
• Act as Red Cross SME to EMAs for all phases of planning and operations; acting as resources to EMA partners throughout the Region.
• Supports DPM and the region in the development of partner relationships in the community to perform the disaster cycle.
• Ensures appropriate ARC staff members are included in dialogue with EMA as necessary.
• Liaise with staff managing Government partnerships to ensure consistency in service delivery across ARC.
• Ensures Red Cross presence (and leadership where appropriate) at State and local VOAD forums.
• Support the development and maintenance of strong partnerships and relationships.
• Engages region in increasing their partner recruitment through community meetings and individual agency relationship building.
• Leads Region in assessing the needs of potential partners and creating development plans for each organization, manages development strategies across the region.
• Assist region in targeting community partners that support vulnerable communities and are located in high disaster-risk locations including communities that are ethnically and racially diverse, monolingual and low income.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
• A current valid driver's license and good driving record is required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Will require 30% travel; valid driver's license required.

Skills

• Volunteer Team Leadership
• Social Services Management
• Program Analysis
• Decision Making
• Stakeholder Collaboration
• Facilitation
• Problem Solving
• Marketing
• Partnership Management
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Emergency Management Support
• Training Delivery
• Travel Management
• Driving License

Languages

English