Manager, Software Quality

The Manager, Software Quality directs activities related to the implementation and execution of program functions, ensuring integration with overall initiatives. The role involves planning, execution, evaluation, and improvement of projects or programs, including data analysis and collaboration with internal and external stakeholders.

Responsibilities

• Direct activities concerned with implementation and carrying out objectives of program function or activity.
• Responsible for the planning, execution and evaluation of a specific project or program.
• Ensure integration of assigned project or function with overall program initiatives.
• Analyze data, identify areas of need and/or improvement, and develop recommendations for program improvement.
• Develop reports on project status and issues for management review.
• Oversee processes within assigned program area.
• Analyze operating practices and recommend revisions to improve established procedures.
• Work in conjunction with internal departments and external government and/or non-government agencies in the development of program strategies and proposal initiatives as required.

Requirements

• Bachelor's degree required or equivalent combination of education and work experience.
• Minimum 10 years of related experience required.
• Demonstrate in-depth knowledge of program or service.
• Demonstrated ability in creating presentations and developing training modules.
• Excellent oral and communication skills, including training and presentations.
• Excellent interpersonal, verbal and written communication skills.
• Develop project plans, budgets and strategies to achieve organizational goals.
• Demonstrate analytical and decision-making skills to develop creative processes for continuous program or service improvements.
• Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.
• Ability to work on a team.
• Occasional travel may be required.

Skills

• Software Quality Management
• Program Implementation
• Project Planning
• Budget Management
• Data Analysis
• Training Development
• Presentation Skills
• Microsoft Office Suite
• Word
• Excel
• Power Point
• Outlook
• Decision Making
• Process Improvement
• Stakeholder Collaboration

Languages

English