Donor Recruitment Associate (Sales)

This role supports blood drive operations and ensures successful collection goals by managing blood drive activities, securing donor appointments, and providing on-site assistance during drives. The position involves assisting Account Managers, maintaining records, providing organizational support, and delivering educational programs to meet collection objectives.

Responsibilities

• Assist Account Managers in achieving blood drive goals through activities such as: On-site recruitment at blood drives, Giving presentations to sponsoring organizations, Managing online appointment schedules (including data entry), Working sign-up tables and assisting with recruitment meeting preparations.
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives.
• Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

Requirements

• Bachelor’s degree OR a combination of education and work experience.
• Minimum one-year related experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communications skills, including training and presentation skills is required.
• A current valid driver's license and good driving record is required.
• Ability to work on a team.
• May be required to travel to sites throughout the Red Cross organization.

Skills

• Direct Sales
• Customer Maintenance Techniques
• Negotiation Skills
• Program Implementation
• Organizational Skills
• Training Delivery
• Presentation Skills
• Records Keeping
• Blood Drive Management
• Donor Appointment Scheduling
• Teamwork
• Driving

Languages

English